Canopius is seeking a Customer Outcomes Manager to embed the customer outcomes framework across underwriting operations, ensuring products deliver fair value in line with FCA Consumer Duty and global expectations.
You will oversee product governance, delegated authority, and MI development to evidence outcomes, while guiding underwriting teams and third-party arrangements to focus on customer interests.
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Customer Outcomes & Product Governance Lead employer: Canopius
At Canopius, we pride ourselves on being an exceptional employer, particularly for the Class Underwriter - Transportation role. Our collaborative work culture fosters strong relationships with brokers and clients, ensuring that our employees are at the forefront of the North American insurance market. With a commitment to professional development and a supportive environment, we empower our team members to thrive while contributing to our strategic goals in a dynamic and rewarding setting.
