At a Glance
- Tasks: Support and optimise Canon's semiconductor machines at customer sites across Europe.
- Company: Join a leading tech company known for innovation and quality.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Other info: Dynamic role with opportunities for travel and career growth.
- Why this job: Be the go-to expert for cutting-edge technology and make a real difference.
- Qualifications: HNC in Electronics or Electrical Engineering with 3 years of experience.
The predicted salary is between 35000 - 45000 € per year.
IP Semiconductor Service Engineer needed for on-site support of new equipment installations and maintenance at various European-based customer sites. Semiconductor Service engineers repair, service and optimise Canon’s semiconductor machines at customer sites. The engineer will be required to work on various kinds of Canon semiconductor equipment and work with customers to maintain uptime of busy production equipment. Interaction with customers is essential in the job, so a positive outlook and flexible approach are required. Travel to various European sites will be required.
Responsibilities
- Service - To provide service support to customers in line with service guidelines and good practice including carrying out machine inspection on site, machine testing and quality checking, machine repairs, fault diagnosis and ordering parts as necessary and providing any follow-up support as appropriate in order to meet customers’ needs.
- Installation - To install machines on site in line with installation guidelines, completing all necessary equipment receipt and inspection activities, completing the assembly, fine-tuning to specification and carrying out qualification/optimisation in line with customer requirements.
- Administration - To provide general service administration in line with customer requirements. Completion of technical reports and documentation. Provide telephone and email support to customers. Order tools/parts as required and ensure compliance with all H&S regulations.
- Training - To provide more formal training to customers as required.
- Specialist Service work - To undertake specialised service work, replacing specific units in accordance with guidelines and specifications. Work with Theta Z units, projection lens, X-Y stage and OPTF replacements. Maintain specialist knowledge in line with best practice. Maintain and improve technical know-how of self and colleagues within a rapidly changing technological environment. Study service reports and technical documentation. Maintain awareness of software upgrades and attending relevant training courses. Ensure knowledge and skill levels are maintained to a high level in order to best meet customer technical requirements.
- Canon Brand Ambassador & Customer key contact - To advise customers on a broad range of technical issues and act as spokesperson for Canon. To resolve technical problems raised by customers with other engineers. Liaison with Operations Manager, Japan or Amsterdam, in order to ensure customers’ requirements are fully satisfied. To provide technical support and advice to both customers and Canon personnel during installation and other service activities. An amount of foreign travel is a key part of the role and is expected.
Qualifications
- Minimum HNC in Electronics or Electrical Engineering
- High standard of written and spoken English and numeracy skills
- Electrical or electronic background for a minimum of 3 years.
- Mechanical skills advantageous
- Computer literate with a good competence of standard software including Word, Excel and Outlook
- Good interpersonal skills and a flexible approach
- Proven employment track record
- Clean driving licence
- Non-essential skills that would be advantageous: Previous lithography experience would be beneficial
IP Semiconductor Service Engineer in Nottingham employer: Canon
At Canon, we pride ourselves on being an exceptional employer, offering our IP Semiconductor Service Engineers a dynamic work environment that fosters innovation and collaboration. With opportunities for professional growth through ongoing training and development, our team enjoys a supportive culture that values flexibility and customer engagement, all while working across various exciting European locations. Join us to be part of a company that not only leads in technology but also prioritises employee satisfaction and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land IP Semiconductor Service Engineer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the semiconductor industry and let them know you're on the lookout for opportunities. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've tackled challenges in previous roles, especially those related to equipment maintenance and installation.
✨Tip Number 3
Show off your flexibility and positive attitude during interviews. Employers love candidates who can adapt to changing situations and maintain a good rapport with customers, so share examples of how you've done this in the past.
✨Tip Number 4
Don't forget to apply through our website! We have loads of exciting opportunities waiting for you, and applying directly can give you an edge over other candidates. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace IP Semiconductor Service Engineer in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IP Semiconductor Service Engineer role. Highlight your relevant experience with semiconductor equipment and any customer service skills you've got. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits. Don’t forget to mention your flexibility and positive outlook, as these are key for working with our customers.
Show Off Your Technical Skills:Since this role involves a lot of technical work, make sure to showcase your electrical or electronic background. Mention any specific experience with Canon equipment or similar technologies. We love seeing candidates who are technically savvy!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure you don’t miss out on any updates. Let’s get started on this journey together!
How to prepare for a job interview at Canon
✨Know Your Tech
Make sure you brush up on your knowledge of Canon's semiconductor equipment and related technologies. Familiarise yourself with common issues and solutions, as well as the latest advancements in the field. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Customer Interaction Skills
Since this role involves a lot of customer interaction, practice how you would communicate technical information clearly and positively. Think of examples from your past experiences where you've successfully resolved customer issues or provided training. This will demonstrate your interpersonal skills and flexibility.
✨Prepare for Travel Questions
Given that travel is a key part of the job, be ready to discuss your availability and willingness to travel across Europe. You might want to share any previous experiences you have had with travel for work, highlighting your adaptability and commitment to meeting customer needs.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've diagnosed and repaired equipment or solved technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process and effectiveness in real-world scenarios.
