At a Glance
- Tasks: Support IT systems and applications, troubleshoot issues, and manage projects.
- Company: Join Blue Sky, a leading global marine container leasing company.
- Benefits: Enjoy a competitive salary, up to 30% bonus, and a supportive culture.
- Other info: Diversity and inclusion are key values; all backgrounds encouraged to apply.
- Why this job: Work on impactful IT projects with a collaborative global team.
- Qualifications: Strong experience with enterprise platforms and cloud technologies required.
The predicted salary is between 36000 - 60000 £ per year.
Blue Sky is a leading international marine container leasing and trading company. They provide high-quality containers and related equipment on both operating and finance leases to global clients in the container industry.
They are looking to recruit a technically skilled and motivated IT & Applications Technician to support the design, development, deployment and maintenance of enterprise IT systems and business applications.
The ideal candidate will possess a strong technical background and a passion for delivering robust and scalable solutions. This role will work closely with cross-functional teams including business stakeholders, software developers, infrastructure teams and vendors to ensure alignment of IT solutions with operational and organisational goals.
Salary is £50,000 plus up to 30% bonus and benefits.
Key Responsibilities
Technical
- Support the design and architecture of IT systems and business applications
- Serve as the technical expert across multiple platforms and disciplines
- Provide timely and effective support for hardware, and applications used within the organisation, including troubleshooting issues, resolving incidents, and addressing user enquiries
Project & Application Management:
- Oversee the end-to-end lifecycle of enterprise applications including ERP, CRM, HRIS and custom-built tools
- Manage application upgrades, patches, and rollouts with minimal disruption to business operations
- Collaborate with business units to gather and prioritise requirements
Service Desk Management:
- Service desk management, ensuring proper follow-up, escalation, and closure in a timely manner
- Ensure that service level agreements (SLAs) are met for all requests and incidents
System Maintenance:
- Perform routine maintenance tasks on end-user devices, including software updates, patches, and hardware configurations
- Ensure systems are secure and up to date.
User Training and Support:
- Provide end-user training on software applications, tools, and technologies to improve user efficiency and reduce recurring issues
- Create and maintain user manuals and documentation.
Month End Administration:
- Various financial and operational month end procedures & reporting via multiple platforms (ERP, Excel & finance applications)
IT Governance & Support:
- Ensure compliance with IT policies, data governance, and security standards
- Lead incident and problem resolution efforts for business-critical applications
- Develop and maintain system documentation, architecture diagrams, and SOPs
Continuous Improvement:
- Identify opportunities to improve the service desk process and help drive efficiency, including suggesting automation or tools to enhance user support and incident resolution
Skills/Experience
- Strong experience with enterprise platforms such as SAP, Oracle, Salesforce, or Microsoft
- Proficiency with cloud platforms like Azure, AWS, or Google Cloud
- Familiarity with Agile/Scrum methodologies
- Excellent communication, analytical, and stakeholder engagement skills
- A proactive and solutions-focused mindset with a keen eye for improvement
Why Join Blue Sky?
- Work with a global team at the forefront of the container leasing industry
- Contribute to impactful IT projects that drive business performance
- Enjoy a collaborative and supportive company culture
- Competitive salary and benefits
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
IT & Applications Technician in Marlow employer: Bucks and Berks Recruitment
Join a dynamic and inclusive team as a PPM & Service Delivery Coordinator, where your organisational skills will be valued in a fast-paced environment. Our company fosters a supportive work culture that prioritises employee growth and development, offering opportunities to enhance your skills while collaborating with engineers and suppliers. Located in a vibrant area, we provide a unique chance to contribute to meaningful projects while enjoying a balanced work-life experience.
Contact Details:
Bucks and Berks Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT & Applications Technician in Marlow
✨Tip Number 1
Familiarise yourself with the specific enterprise platforms mentioned in the job description, such as SAP, Oracle, Salesforce, and Microsoft. Having hands-on experience or relevant certifications in these systems can significantly boost your chances of standing out.
✨Tip Number 2
Showcase your understanding of cloud platforms like Azure, AWS, or Google Cloud. Consider discussing any projects where you've successfully implemented cloud solutions, as this aligns well with the role's requirements.
✨Tip Number 3
Highlight your experience with Agile/Scrum methodologies during your interactions. Being able to demonstrate your ability to work in a collaborative environment will resonate well with the team-oriented culture at Blue Sky.
✨Tip Number 4
Prepare to discuss how you've previously improved service desk processes or user support. Sharing specific examples of your proactive approach to problem-solving can illustrate your fit for the continuous improvement aspect of the role.
We think you need these skills to ace IT & Applications Technician in Marlow
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and required skills for the IT & Applications Technician position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:In your CV and cover letter, emphasise your experience with enterprise platforms like SAP, Oracle, or Salesforce, as well as your proficiency with cloud platforms such as Azure or AWS. Provide specific examples of projects where you have successfully implemented or supported IT systems.
Showcase Soft Skills:Blue Sky values excellent communication and stakeholder engagement skills. Make sure to include examples that demonstrate your ability to work collaboratively with cross-functional teams and your proactive approach to problem-solving.
Craft a Strong Cover Letter:Write a compelling cover letter that not only summarises your qualifications but also expresses your passion for the role and the company. Mention why you are excited about contributing to impactful IT projects at Blue Sky and how you can help drive business performance.
How to prepare for a job interview at Bucks and Berks Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with enterprise platforms like SAP, Oracle, or Salesforce. Highlight specific projects where you successfully implemented or supported these systems, as this will demonstrate your technical expertise.
✨Understand the Company’s Needs
Research Blue Sky and their operations in the marine container leasing industry. Understanding their business model and how IT supports their goals will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples of past incidents you've resolved, particularly those involving service desk management or application support, to illustrate your proactive approach.
✨Emphasise Collaboration Skills
Since the role involves working with cross-functional teams, be ready to discuss your experience collaborating with different stakeholders. Share examples of how you’ve effectively communicated and engaged with both technical and non-technical team members.
