At a Glance
- Tasks: Design innovative solutions for hoteliers and enhance guest experiences using cutting-edge technology.
- Company: Aven Hospitality, a leader in hospitality technology and AI-driven solutions.
- Benefits: Competitive pay, generous PTO, wellness programs, and flexible working arrangements.
- Other info: Engaging work culture with opportunities for professional growth and development.
- Why this job: Join a pioneering team transforming the hospitality industry with impactful technology.
- Qualifications: 5+ years in sales engineering or solutions consulting, preferably in hospitality.
The predicted salary is between 63000 - 77000 £ per year.
Aven Hospitality is an innovative technology provider powered by Syn Xis®, the leading global hospitality commerce and distribution platform.
We empower hoteliers around the world to exceed expectations, solve daily challenges, and stay ahead of the competition.
With our comprehensive portfolio of solutions, hoteliers can manage distribution, retailing, payments, operations, and more.
We provide tools to maximize revenue, improve operational efficiency, and deliver personalized guest experiences that drive satisfaction.
Our tools are built to seamlessly integrate with each hotelier’s unique strategy, elevating guest satisfaction and creating meaningful connections.
We are pioneering AI in hospitality technology to unlock new opportunities, drive efficiency, and personalize the guest experience.
By prioritizing stability, scalability, and data-driven insights, we equip hoteliers to adapt and thrive in an ever-changing landscape, ready for whatever comes next.
Position Summary
The Solutions organization of Aven Hospitality is responsible for positioning and crafting a value proposition to achieve high-level business outcomes for our customers.
They are consultative in their approach and product/technical experts, partnering with Sales and Account Management, Delivery and Product teams to find an optimal product implementation which ensures maximum alignment between Aven Hospitality capabilities and customer requirements.
The Principal Solutions Engineer is a hospitality and Aven Hospitality product functionality expert who can partner with Sales and Account Management (SAM) teams to sell to new customers by building a viable value product proposition.
As Principal Solution Engineer, you will combine deep technical aptitude with strong business acumen to create high quality engagement opportunities for prospective and existing customers.
Solutions Engineers own the product activities required throughout the sales cycle from creating highly engaging presentations, value-based demos, defining customer business requirements to developing & running POC's through deal execution.
They define complex solutions to deliver on customer business requirements.
They customize product presentations to assist SAM teams.
They act as coach and mentor to junior members of the team, as well as being an advocate for our Aven Hospitality products and services in the industry through attendance at industry events and thought leadership.
This role works closely with the Solution Architect role and with customers to design and execute on solutions that drive revenue, shorten product time to market, and reduce cost.
Key Responsibilities
- Participates in the review and response of proactive sales opportunities and RFPs
- Understands and interprets customer business needs and drivers
- Maps the capabilities of our Product and Platform to create a solution that meets customer needs
- Determines how best to meet customer business needs through product configuration or identifying where product enhancements may be needed to address gaps
- Engages from requirement gathering phase through implementation with continuous involvement as required
- Collaborates with Solution Architects on efforts across development, infrastructure, and security
- Assists with onboarding and mentoring of Solution Engineers
- Facilitates the intake process for customer-initiated enhancement requests Manages complex and strategic projects when existing customers bring forwards a project that requires subject matter expertise that is above and beyond our Customer Care Team and/or Account Management team
- Key Knowledge And Skill Requirements
- Experience working with Sales/Account Management teams to build a competitive solution and value proposition
- Exceptional communications (written, verbal, presentation) and interpersonal skills
- Outstanding project/program management skills
- Ability to influence technical and business stakeholders through credibility, clarity, and trust
- Deep knowledge of the hospitality distribution landscape and the Aven product portfolio
- Ability to collaborate across global, cross-functional teams to represent the customer voice with Product and Engineering
- Willing and able to travel occasionally (up to 25%)
Qualifications / Experience
- 5+ years of sales engineering, solutions consulting, or implementation consulting experience
- Bachelor's degree in Technology, Engineering or Hospitality Management desirable
- 5+ years of experience in Hospitality/Distribution industry
- Experience with project management or implementing complex or enterprise level projects
- Experience with Saa S software technology
- Ability to discuss security, privacy, and compliance concepts such as SOC2, ISO 27001, GDPR, data residency, and access controls
- Outstanding Benefits
- Very competitive compensation
- Generous Paid Time Off (25 PTO days)
- 8 hours of Volunteer Time Off (VTO)
- Comprehensive medical, dental and Wellness Program
- 12 weeks paid parental leave
- Infrastructure that allows flexible working arrangements
- Formal and informal reward, recognition and acknowledgement programs
- Lots of fun and engaging employee development events
- #J-18808-Ljbffr
Solutions Design Engineer (EMEA) employer: Aven Hospitality
Aven Hospitality is an exceptional employer that champions innovation and collaboration within the hospitality technology sector. With a strong focus on employee growth, we offer extensive development opportunities, a generous benefits package including 25 PTO days and 12 weeks of paid parental leave, and a vibrant work culture that encourages flexibility and engagement. Our commitment to pioneering AI solutions not only empowers our clients but also fosters a dynamic environment where employees can thrive and make meaningful contributions to the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Design Engineer (EMEA)
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Aven Hospitality or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Aven Hospitality.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Aven Hospitality.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Aven Hospitality that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Solutions Design Engineer (EMEA)
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Aven Hospitality.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Aven Hospitality and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Aven Hospitality
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Aven Hospitality uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
