Clerical Officer – Band 2
Location: Ballymena
Salary: £13.05 per hour
Hours: 37.5 hours per week
Duration: Temporary, 6 months
Working Pattern: Full-Time, Monday – Friday, 9:00am – 5:00pm
Application Deadline: 5pm Monday 12th October 2026
Apple Recruitment are currently recruiting for a Clerical Officer (Band 2) on behalf of a public sector organisation based in Ballymena
The successful candidate will provide administrative support, respond to customer and stakeholder enquiries and ensure records and information are maintained accurately and efficiently.
Key Duties
- Handle incoming enquiries from customers and stakeholders.
- Respond to customer queries by telephone, email and other appropriate communication methods.
- Carry out a range of administrative and clerical tasks.
- Update and maintain organisational records accurately.
- Use Microsoft Word, Excel and Outlook to fulfil the requirements of the role.
- Provide effective and professional customer service.
- Ensure enquiries and administrative tasks are dealt with promptly and accurately.
- Support the wider team with general administrative duties as required.
Essential Criteria
Applicants must demonstrate:
- GCSEs in Maths and English or equivalent.
- Intermediate IT proficiency.
- 1–5 years' relevant experience.
- Good communication and customer service skills.
- Ability to handle telephone and email enquiries professionally.
- Ability to use Microsoft Word, Excel and Outlook effectively.
- Good organisational skills and attention to detail.
- Ability to work effectively as part of a team.
- Access NI Basic clearance is required and candidates must be Access NI cleared prior to taking up appointment.
How to Apply
If you wish to apply for this position, please email your CV to Darcie at darcie.donohoe@applerecruitment.com
All applications will be treated in the strictest confidence.
Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.
Clerical Officer in Ballymena employer: Apple Recruitment
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