Senior Streetworks Coordinator in Belfast

Senior Street Works Coordinator Location: Belfast Salary: £33,000 per annum plus annual bonus Job Type: Permanent, Full-Time (37 hours per week) Applicants must have the unrestricted right to work in the UK on a permanent basis. Apple Recruitment is delighted to be recruiting for a Senior Street Works Coordinator on behalf of our valued client. Due to continued growth and investment, an exciting opportunity has arisen for an experienced Street Works professional to join a well-established organisation in a senior coordination and leadership role. This is a full time, permanent opportunity and you will need an unrestricted right to work in the UK on a permanent basis. This position is ideally suited to an individual with extensive street works and permitting experience, a strong understanding of Northern Ireland legislation, and experience supervising or supporting a team within a fast-paced operational environment. Applications are particularly welcomed from candidates currently working as: Street Works Coordinator, Senior Street Works Coordinator, NRSWA Coordinator, Street Works Supervisor, Utilities Coordinator, Permitting Coordinator, Network Coordinator, Civils Coordinator, Planning Coordinator or Street Works Team Leader. The Role As Senior Street Works Coordinator, you will be responsible for leading the day-to-day coordination of street works activities, ensuring compliance with legislative requirements, operational procedures and customer commitments. You will oversee permit applications, notices, stakeholder engagement and team performance, acting as a key point of contact between the business, the Department for Infrastructure and external partners. In addition, you will provide guidance and support to colleagues while driving continuous improvement across street works operations. This role offers an excellent opportunity for an experienced Street Works Coordinator looking to progress their career within a supportive and growing organisation. Key Responsibilities Manage all street works notices, ensuring works are opened, registered and closed within required timescales Coordinate and submit permit applications, including traffic management requirements, diversion routes, modifications, variations and early start requests. Ensure all records and systems are maintained accurately and service level agreements and KPIs are achieved. Build and maintain effective working relationships with the Department for Infrastructure, utility providers, contractors and other key stakeholders. Coordinate street works activities across internal departments and external delivery partners. Provide day-to-day leadership and support to Customer Advisors within the Street Works team. Conduct one-to-one meetings, support staff development and assist with performance management activities. Identify opportunities to improve operational efficiency, compliance and customer service delivery. Support the implementation of new street works management systems, including testing and training activities. Ensure appropriate operational cover and continuity during periods of absence. Provide support to the Customer Service and Operations Manager as required. Produce and review management information relating to street works performance and compliance. Assist in developing and implementing new procedures and operational processes. Support the training, coaching and ongoing development of colleagues. Promote excellent customer service and ensure consideration is given to vulnerable customers when planning and communicating works. Essential Criteria Education Minimum of 5 GCSEs (or equivalent) at Grade C/Grade 4 or above, including English and Mathematics. Experience Minimum of 2 years' experience coordinating street works using Symology and submitting permits through the DFI Permit Application System. Strong working knowledge of the legislative framework governing street works in Northern Ireland. Experience supervising, mentoring or supporting colleagues within an operational environment. Skills &Knowledge Excellent verbal and written communication skills. Strong Microsoft Office skills, particularly Excel and Word. Excellent organisational and planning abilities. Ability to manage multiple priorities and deadlines. Strong analytical and problem-solving skills. High levels of accuracy and attention to detail. Ability to thrive in a fast-paced environment. Strong stakeholder management and relationship-building skills. Applicants must have the unrestricted right to work in the UK on a permanent basis. Working Hours Monday to Thursday: 8.30am to 5.00pm Friday: 8.30am to 4.30pm One late shift per week finishing at 7.00pm 37 hours per week Salary & Benefits Salary £33,000 per annum Annual bonus scheme Benefits Enhanced contributory pension scheme Free life assurance Enhanced maternity pay Enhanced sick pay Give As You Earn scheme 20 days annual leave plus 11 public holidays Up to 5 additional days' leave based on length of service Further education support policy Dedicated health and wellbeing programme Employee Assistance Programme Free staff bus from Belfast City Centre Free onsite parking Why Apply? This is a fantastic opportunity to join a growing organisation that offers long-term career development, stability and progression. You will have the opportunity to play a key role in street works compliance and operational delivery while supporting a dedicated team and working closely with key industry stakeholders. Interested? If you would like to be considered for this opportunity, please send your CV to Patricia O'Neill, Apple Recruitment. Applicants must have the unrestricted right to work in the UK on a permanent basis. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer and welcomes applications from all suitably qualified candidates.