At a Glance
- Tasks: Design innovative products that connect communities and enhance user experiences globally.
- Company: Join a leading platform that has transformed travel and hospitality since 2007.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Embrace a dynamic environment focused on inclusion and collaboration.
- Why this job: Shape global products while fostering emotional connections with diverse communities.
- Qualifications: 12+ years of design experience with strong leadership and storytelling skills.
The predicted salary is between 63000 - 77000 £ per year.
The company was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
As a Senior Staff Experience Designer, you will partner with supporting disciplines such as writers, researchers, product specialists and engineers to build beautiful, usable, forward-looking products that empower people. Our design charter is to help foster an emotional connection with our community, keeping usability and accessibility as our prime virtues. We do our best to practice inclusive design at every turn, spanning both the online and offline experiences we create for our community.
As a Senior Staff Experience Designer in London, you will play a critical role in shaping how the company shows up in markets across EMEA, Latin America, and APAC. You will help ensure our global products feel truly local—adapting core experiences to regional needs while feeding market insights back into the broader product strategy. Sitting at the intersection of product, design, and regional strategy, you will work across time zones and functions to define and deliver an international roadmap that spans both tactical UI improvements and larger strategic bets. You will bring a high bar for visual and interaction design craft, model AI-enabled ways of working, and provide senior design leadership in a space that is growing in complexity and impact for the company globally.
A typical day:
- Support and shape the evolution of the company platform from a design perspective; ensure consistency with, and contribute to, our brand architecture and product architecture.
- Partner with Product Managers, Engineers, Data Scientists, Researchers and Writers to define problems & goals, map user flows, prototype interactions, and launch new products and services.
- Influence leadership decision making through a clear point of view and define and solve highly complex problems autonomously.
- Provide indirect leadership and mentorship for a team of designers through the end-to-end interaction and visual design of products and services for a global audience.
- Anticipate business challenges and independently create product solutions.
- Indirectly lead the work of a team of talented designers, writers, program managers, researchers, product managers and engineers as the defacto creative director of innovative projects.
- Build strong relationships with leaders inside and outside of core product teams; strong communication and executive stakeholder management skills.
- Have a keen understanding of the technological, business and user opportunities and constraints.
- Scope project work (in partnership with PMs and engineers) and help define the design process and timeline.
Your expertise:
- Bachelor's degree or equivalent combination of education and progressive experience.
- Designer/Design Leader with 12+ years of experience.
- Excellent visual and interaction skills and craft.
- Defines the design direction and process and can lead others through it.
- Can accurately scope their work as well as their teammate's.
- Can effortlessly motivate and drive small to medium teams to transform a product.
- Demonstrated ability to help a team navigate ambiguity, set vision, and set strategy for global products.
- Systems-thinker with the ability to think beyond the pixels and design for offline experiences.
- Experience with making complex information, tools, and services easily digestible for your audience.
- Strong storytelling, presentation, communication and stakeholder management skills.
- Experience designing platforms and systems.
- Experience managing and collaborating with research and writing disciplines.
- 0 to 1 experience or experience redesigning major elements of product, experience or service design.
Our Commitment To Inclusion & Belonging:
The company is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us.
Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
Reasonable Accommodations:
We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
Sr. Staff Experience Designer in London employer: airbnb, Inc.
Pass the Keys is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets collaboration. With a strong focus on employee growth and development, we provide ample opportunities for our team to thrive while driving the success of our franchise network. Our culture promotes high emotional intelligence and teamwork, ensuring that every member feels valued and empowered to contribute to our mission of scaling operations both locally and internationally.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Staff Experience Designer in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at airbnb, Inc. for a Sr. Staff Experience Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like airbnb, Inc. before they go live!
We think you need these skills to ace Sr. Staff Experience Designer in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Sr. Staff Experience Designer at airbnb, Inc., make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work airbnb, Inc. does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to airbnb, Inc.. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at airbnb, Inc..
How to prepare for a job interview at airbnb, Inc.
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with airbnb, Inc., be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. airbnb, Inc. might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at airbnb, Inc.!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what airbnb, Inc. is looking for.
