01Health is at an inflection point. The platform is built, revenue is accelerating, and we are moving from a single-specialty company to a multi-vertical specialist healthcare platform - with AI as embedded clinical infrastructure. Our vision is to help all clinicians deliver the latest innovations in healthcare, improving the standard of care for millions of people. Backed by the investors behind Revolut, CityMapper, and Depop - we're scaling fast across the UK and beyond, and are looking for exceptional people to join us on our mission.
What is happening at 01 Health right now:
- Balderton-backed Series A company
- 90% of UK patients can reach an 01 Health–affiliated clinic within 30 minutes
- All growth has been inbound, ~50% word of mouth
- 4.98★ customer rating from the dentists who use us
- Aerox (sleep) ready for national rollout to top-performing 01 Partners, with a 300+ clinic waitlist
- US expansion live
- New verticals being tested and prototyped
We are not searching for product–market fit anymore. We are ready to dominate the market, and to do it across multiple medical specialties, transforming lives in the process.
The Role
We're building a national network of Sleep Centres embedded within our partnered dental practices - and a patient growth engine that brings motivated patients straight to their door. You'll be one of the first voices those patients hear, and one of the main reasons they take the next step.
That means owning the top of the patient funnel: responding to inbound leads quickly, having warm and purposeful conversations, and turning interest into booked appointments. It's high-volume and high-energy - but it's not a call centre. The people you're speaking to already want help with their sleep. Your job is to make sure they get it.
You'll manage your pipeline in HubSpot, keeping things organised and moving at pace. You’ll also work directly with our clinical team and senior leadership, including our CEO - which means real visibility and a genuine hand in shaping how we grow.
What you'll do
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Own the patient journey from first contact through to ordering a device.
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Lead high-quality conversations that build trust and drive action.
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Ensure that you are working towards our team goal of 'no patient left behind'. You will be responsible for patients until they close.
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Use AI tools to work faster and smarter: drafting outreach, surfacing follow-ups, and spotting patterns in what's converting.
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Contribute to experiments, messaging tests, and playbook development to continuously evolve how we convert interest into appointments.
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Track your results, spot what’s working, and propose ways to improve conversion and contribute to the team's success.
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Work embedded in a cross-functional pod alongside our Sleep, Clinical, AI, and Product teams - and directly with our CEO.
Who you are
This role is perfect for someone early in their career who’s had a first taste of sales and wants to learn fast, take ownership, and be part of building something from the ground up. You’re energised by talking to people and excel at making others feel heard, even when managing many conversations. You’re organised, persistent without being pushy, and combine genuine warmth with commercial drive. You’ll be a great fit if you are:
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Sales-experienced: You’ve worked in a sales or customer-facing commercial role - for example as an SDR, BDR, or in inside sales - and are comfortable owning a pipeline and working towards targets.
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People-focused: You listen carefully, build rapport easily, and can clearly explain processes, answer questions, and guide patients towards the next step.
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Resilient and proactive: You stay positive when conversations don’t lead to an immediate order, and you follow up thoughtfully so patients can access care when they’re ready.
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Organised and accountable: You manage multiple patient conversations responsibly and make sure no one who needs support is overlooked.
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Collaborative: You work closely with clinicians and internal teams to ensure patients have a safe, smooth, and supportive experience.
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Curious and improvement-driven: You look for ways to improve how we communicate with patients and make it easier for them to access the care they need.
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Able to commute to our London (Hoxton) office on Mondays, Wednesdays, and Fridays.
Why you’ll love working here
- Real impact, every day - your work directly changes patient outcomes. You'll feel it, and so will the people whose care you're improving.
- 25 days holiday + your birthday off - because no one should work on their birthday!
- Outsized leverage and full ownership - real authority today, lasting impact tomorrow; what you build now shapes how this company operates at every stage after.
- Grow fast - backed by top VCs and built by the best; you'll be learning from some of the sharpest minds in health-tech every single day.
- Vitality Health cover - private medical insurance, because we take care of the people who take care of the business.
- Team Perks - enjoy regular team lunches, quarterly socials, and an annual company retreat.
- Hybrid working - we all come together three days a week, but the rest of the time, enjoy the flexibility to work from home or our Hoxton office.
Commercial Associate in London employer: 01Health
At 01Health, we pride ourselves on being an exceptional employer that champions innovation and creativity in the health tech sector. Our London-based team enjoys flexible hybrid working conditions, comprehensive health benefits, and a vibrant work culture that encourages experimentation and data-driven decision-making, ensuring every employee has the opportunity to grow both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Associate in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like 01Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at 01Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like 01Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at 01Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at 01Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to 01Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at 01Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at 01Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research 01Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
