At a Glance
- Tasks: Engage with patients, manage appointments, and drive conversions in a fast-paced environment.
- Company: 01Health is revolutionising healthcare with AI and innovative solutions.
- Benefits: 25 days holiday, birthday off, private health insurance, and team perks.
- Other info: Join a dynamic team and learn from industry leaders in a hybrid working environment.
- Why this job: Make a real impact on patient care while growing your career in health-tech.
- Qualifications: Strong communication skills, organised, and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
01Health is at an inflection point. The platform is built, revenue is accelerating, and we are moving from a single-specialty company to a multi-vertical specialist healthcare platform - with AI as embedded clinical infrastructure. Our vision is to help all clinicians deliver the latest innovations in healthcare, improving the standard of care for millions of people. Backed by the investors behind Revolut, CityMapper, and Depop - we're scaling fast across the UK and beyond, and are looking for exceptional people to join us on our mission.
What is happening at 01Health right now:
- Balderton-backed Series A company
- 90% of UK patients can reach an 01Health–affiliated clinic within 30 minutes
- All growth has been inbound, ~50% word of mouth
- 4.98★ customer rating from the dentists who use us
- Aerox (sleep) ready for national rollout to top-performing 01Partners, with a 300+ clinic waitlist
- US expansion live
- New verticals being tested and prototyped
We are not searching for product–market fit anymore. We are ready to dominate the market, and to do it across multiple medical specialties, transforming lives in the process.
The Role
We're building a national network of Sleep Centres embedded within our partnered dental practices - and a patient growth engine that brings motivated patients straight to their door. You'll be one of the first voices those patients hear, and one of the main reasons they take the next step. That means owning the top of the patient funnel: responding to inbound leads quickly, having warm and purposeful conversations, and turning interest into booked appointments. It's high-volume and high-energy - but it's not a call centre. The people you're speaking to already want help with their sleep. Your job is to make sure they get it.
You'll manage your pipeline in HubSpot, keeping things organised and moving at pace. You’ll also work directly with our clinical team and senior leadership, including our CEO - which means real visibility and a genuine hand in shaping how we grow.
What you'll do:
- Own the patient journey from first contact through to booked appointment.
- Lead fast, high-quality conversations that build trust and drive action.
- Keep your patient pipeline flowing - from new leads to follow-ups and re-engagements - making sure every opportunity counts and no opportunity slips through the cracks.
- Use AI tools to work faster and smarter: drafting outreach, surfacing follow-ups, and spotting patterns in what's converting.
- Contribute to experiments, messaging tests, and playbook development to continuously evolve how we convert interest into appointments.
- Closely monitor your results, identify opportunities for improvement and proactively propose strategies to increase conversions and contribute to the team’s success.
- Work embedded in a cross-functional pod alongside our Sleep, Clinical, AI, and Product teams - and directly with our CEO.
Who you are:
This role is perfect for someone early in their career who wants to learn fast, take ownership, and be part of building something from the ground up. You’re energised by talking to people and excel at making others feel heard, even when managing many conversations. You’re organised, persistent without being pushy, and combine genuine warmth with commercial drive.
You’ll be a great fit if you are:
- People-focused: You listen carefully, build rapport easily, and can clearly explain processes, answer questions and engage potential prospects.
- Resilient and proactive: You stay positive when conversations don’t lead to immediate bookings and remain committed to helping patients find the right time to access care.
- Organised and accountable: You manage multiple patient conversations responsibly and make sure no one who needs support is overlooked.
- Collaborative: You work closely with clinicians and internal teams to ensure patients have a safe, smooth, and supportive experience.
- Curious and improvement-driven: You look for ways to improve how we communicate with patients and make it easier for them to access the care they need.
- Able to commute to our London (Hoxton) office on Mondays, Wednesdays, and Fridays.
Why you’ll love working here:
- Real impact, every day - your work directly changes patient outcomes. You'll feel it, and so will the people whose care you're improving.
- 25 days holiday + your birthday off - because no one should work on their birthday!
- Outsized leverage and full ownership - real authority today, lasting impact tomorrow; what you build now shapes how this company operates at every stage after.
- Grow fast - backed by top VCs and built by the best; you'll be learning from some of the sharpest minds in health-tech every single day.
- Vitality Health cover - private medical insurance, because we take care of the people who take care of the business.
- Team Perks - enjoy regular team lunches, quarterly socials, and an annual company retreat.
- Hybrid working - we all come together three days a week, but the rest of the time, enjoy the flexibility to work from home or our Hoxton office.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Commercial Associate in London employer: 01Health
At 01Health, we are not just transforming healthcare; we are creating a vibrant work culture where your contributions have a direct impact on patient outcomes. With generous benefits like 25 days of holiday plus your birthday off, private medical insurance, and opportunities for rapid personal growth alongside industry leaders, you will thrive in our collaborative environment. Join us in our Hoxton office to be part of a mission-driven team that values innovation and the well-being of both our employees and the patients we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Associate in London
✨Dive into Local Health Networks
Health sciences administration is all about connections, so get yourself involved in local health networks and organisations. Attend community health events and workshops where you can meet professionals who work in the sector. This not only helps you make contacts but also shows your commitment to the field!
✨Leverage Your University Career Services
If you're still in school or just graduated, don’t forget to check out your university's career services. They often have partnerships with healthcare organisations looking to hire entry-level positions, plus they can help you with interview prep and networking opportunities—we've all been there!
✨Take Advantage of Online Job Fairs
Keep an eye out for online job fairs that focus on the health sciences sector. These virtual events are a goldmine for entry-level roles, as you can interact with recruiters and learn about job openings right from your home. It’s a casual way to get your face out there without the pressure of a formal interview!
✨Apply Directly through Our Website!
When you spot an opening you like, leap into action and apply through our website! We love seeing passionate candidates who are eager to kickstart their careers in health sciences administration. Ensure you tailor your application to reflect your real interest in the role and the company, 01Health!
We think you need these skills to ace Commercial Associate in London
Some tips for your application 🫡
Show Off Your Relevant Qualifications:In health sciences administration, we want to see any relevant qualifications, like a degree or certificates in health administration. Make sure you highlight these on your CV, especially if you've had coursework or projects that relate to the role. This will give us a clear idea of your academic background and how it fits with what we’re looking for at 01Health.
Highlight Your Experience with Health Systems:Even if you don’t have direct experience in administration, think back to any volunteer work, internships, or projects related to health systems. Detail your roles and what you learnt—especially any organisational or communication skills, as these are vital in our field. It’s all about showing us you’ve got the foundational knowledge and potential for growth in this entry-level role.
Craft a Genuine Cover Letter:Your cover letter should be your chance to tell us why you're excited about joining 01Health and how you can contribute. Share your passion for health sciences and what you hope to learn in this entry-level role. A personal touch goes a long way in making your application stand out from the crowd!
Make Your Application Reflect You:Since this is an entry-level position, let your personality shine through. Use clear language, be honest about your experiences, and don’t hesitate to show enthusiasm for learning and growth. We’re on the lookout for fresh talent, and your individuality could be what captures our attention at 01Health.
How to prepare for a job interview at 01Health
✨Showcase Your People Skills
In health sciences administration, it's all about communication and teamwork. Make sure to highlight any experiences where you've worked with diverse teams or interacted with patients. We want to see your ability to collaborate and manage relationships – a key part of the role at 01Health!
✨Familiarise Yourself with Relevant Software
You’ll likely encounter specific software tools in this field, like electronic health records (EHR) systems or data management software. Brush up on the basics of these tools, or if you’ve used any similar platforms, mention that experience. It’ll show we understand the technical side of health sciences administration when we chat with 01Health.
✨Focus on Your Learning and Adaptability
As an entry-level candidate, we know you might not have extensive experience, but emphasise your willingness to learn. Talk about your coursework, projects, or volunteer experiences that helped you develop relevant skills or insight. Showing that you’re coachable can be highly appealing to 01Health.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and critical thinking skills in real-life situations. Practice how you might handle common challenges in health administration, like managing patient data discrepancies or coordinating care. This can reveal your thought process and readiness for the role at 01Health.
