At a Glance
- Tasks: Be the friendly face of our dental practice, managing front desk duties and patient support.
- Company: Join a top-notch dental team focused on exceptional oral care in a welcoming environment.
- Benefits: Enjoy competitive pay and awesome perks like discounted dental health benefits.
- Why this job: This role offers a chance to make a real impact while working in a supportive team culture.
- Qualifications: Great communication skills and some experience in customer service or admin roles are key.
- Other info: Perfect for those looking to kickstart their career in a healthcare setting!
Your new company My client is a leading dental practice that is dedicated to providing exceptional oral care in a comfortable and welcoming environment. Their team consists of experienced dentists, hygienists and support staff who work collaboratively to deliver personalised treatments tailored to each patient's unique needs. Your new role In your new role as Receptionist, you will act as a first point of contract for patients and play a crucial role in ensuring the smooth day-to-day operations of the practice. Your duties will consist of: Front desk management (greeting patients, answering calls etc) Maintain & update patient records accurately Process insurance claims Patient supportWhat you'll need to succeed To be successful in this role, it is important to have great interpersonal and communication skills. Additionally, you will need experience within a customer facing role / administrative role, so you are capable of operating around their in-house system and handling patients. What you'll get in return In return for working for this great company, you will be paid a competitive hourly rate as well as employee benefits such as discounted dental health benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential…
Receptionist employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to highlight your interpersonal and communication skills during the interview. Since you'll be the first point of contact for patients, demonstrating your ability to connect with people is crucial.
✨Tip Number 2
Familiarize yourself with common dental terminology and procedures. This knowledge will not only help you feel more confident but also show the interviewers that you're serious about the role.
✨Tip Number 3
Prepare examples from your previous customer-facing or administrative roles where you successfully managed patient interactions or resolved issues. This will illustrate your capability in handling similar situations in the new role.
✨Tip Number 4
Research the dental practice's values and mission. Being able to discuss how your personal values align with theirs can make a strong impression and demonstrate your genuine interest in the position.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Receptionist position. Understand the key responsibilities such as front desk management, patient support, and processing insurance claims.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer-facing or administrative roles. Showcase your interpersonal and communication skills, as these are crucial for the position.
Tailor Your CV: Customize your CV to reflect the specific requirements of the dental practice. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work at this dental practice. Mention your passion for providing exceptional patient care and how your skills align with their needs.
How to prepare for a job interview at Hays Business Support
✨Showcase Your Interpersonal Skills
As a receptionist, you'll be the first point of contact for patients. Make sure to demonstrate your excellent communication and interpersonal skills during the interview. Share examples of how you've successfully interacted with customers in previous roles.
✨Familiarize Yourself with Dental Terminology
Understanding basic dental terminology can set you apart from other candidates. Take some time to learn common terms and procedures so you can speak confidently about the role and show your genuine interest in the dental field.
✨Highlight Your Organizational Abilities
The role involves managing patient records and processing insurance claims. Be prepared to discuss your organizational skills and any relevant experience you have in administrative tasks. Provide specific examples of how you've maintained accuracy and efficiency in past positions.
✨Prepare Questions for the Interviewer
Demonstrating curiosity about the practice shows your enthusiasm for the role. Prepare thoughtful questions about the team dynamics, patient care philosophy, or the software systems they use. This will also help you assess if the practice is the right fit for you.