At a Glance
- Tasks: Manage stock levels, conduct audits, and resolve discrepancies in a dynamic warehouse environment.
- Company: Join Zendbox, a leading name in eCommerce fulfilment solutions, known for innovation and teamwork.
- Benefits: Enjoy £12.50 per hour, career growth, free food, on-site parking, and a supportive culture.
- Other info: Opportunity for ongoing training and development in a fast-paced industry.
- Why this job: Be part of a collaborative team that values your input and strives for excellence in eCommerce services.
- Qualifications: Previous inventory control experience preferred; strong attention to detail and communication skills required.
Description
About Zendbox
Zendbox.io is a fast-growing, tech-led eCommerce fulfilment and distribution business based near Maidstone in Kent. We help ambitious brands scale by delivering smart, reliable warehousing and logistics solutions - and we’re now looking for an experienced HR Manager to support our next stage of growth.
Role Overview
The Stock Controller is responsible for maintaining accurate inventory within the Zendbox fulfilment environment. The role ensures stock integrity, supports efficient omni-channel order processing, and works closely with warehouse, client services, and operations teams to meet Zendbox service levels and customer expectations.
Key Responsibilities:
· Maintain accurate stock records within Zendbox systems and associated platforms
· Monitor inventory levels to support same-day dispatch across omni-channel orders and agreed SLAs
· Conduct daily cycle counts and scheduled stock audits
· Investigate, report, and resolve stock discrepancies promptly
· Manage goods-in processes including booking, validation, and put-away
· Oversee internal stock movements across Zendbox locations and sales channels
· Process returns, quarantined stock, and quality checks in line with Zendbox procedures
· Communicate stock issues proactively to Zendbox client services and operations teams
· Identify slow-moving, aged, or obsolete stock and escalate appropriately
· Support peak trading periods and promotional activity across all channels
· Ensure compliance with Zendbox SOPs, client requirements, and H&S standards
· Produce regular inventory reports for internal stakeholders and Zendbox clients
Skills & Experience
Essential
- Strong Excel skills with the ability to analyse and interpret inventory data
- Understanding of multi-client, multi-channel stock management and SKU control
- Excellent attention to detail within a fast-paced environment
- Strong written and verbal communication skills
Desirable
- Experience in stock control within omni-channel retail or fulfilment operations
- Experience using a Warehouse Management System (WMS)
Key Competencies
- Highly organised with a methodical approach
- Ability to prioritise workload in a dynamic environment
- Strong problem-solving skills
- Customer-focused with awareness of service impact
- Team collaboration and accountability
Progression
This role is designed to grow with you. Typical progression routes include:
- Stock Controller → Senior Stock Controller
- Inventory Supervisor / Stock Team Leader
- Inventory & Systems Coordinator
- Warehouse Shift Supervisor
- Operations or Supply Chain Coordinator
Training, mentoring, and exposure to live client and operational projects will support your development at every stage.
Benefits
- Salary £27,000 – £30,000 DOE
- Free onsite parking
- Collaborative and supportive working environment
- Opportunity to work in a fast-paced, dynamic omni-channel operation
- Full training on Zendbox systems and stock control processes
- Career development opportunities within operations and supply chain
Stock Controller in Paddock Wood employer: ZendBox
Zendlabs is an exceptional employer, offering a dynamic work environment where innovation meets ambition in the thriving sector of sports nutrition and wellness. With a strong focus on employee growth, competitive salaries, and a supportive culture, Zendlabs empowers its team members to take ownership of their projects while enjoying benefits like private healthcare and hybrid working arrangements. Located in the UK, this fast-growing contract manufacturer provides unique opportunities for career development and collaboration across various departments, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Controller in Paddock Wood
✨Tip Number 1
Familiarise yourself with warehouse management systems (WMS) before applying. Understanding how these systems work will not only boost your confidence during the interview but also show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your problem-solving skills, especially in relation to stock discrepancies. Be prepared to discuss specific examples of how you've resolved similar issues in the past, as this will demonstrate your ability to handle challenges effectively.
✨Tip Number 3
Network with professionals in the warehousing and logistics field. Attend industry events or join online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at Zendbox.
✨Tip Number 4
Research Zendbox's company culture and values. Understanding their mission and how they operate will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Stock Controller in Paddock Wood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in warehouse or inventory control roles. Emphasise your understanding of stock control systems and any proficiency with warehouse management systems (WMS) and Microsoft Excel.
Craft a Strong Cover Letter:Write a cover letter that showcases your attention to detail and problem-solving abilities. Mention specific examples from your past experiences that demonstrate your capability to maintain accurate stock levels and resolve discrepancies.
Highlight Relevant Skills:In your application, clearly outline your effective communication skills and ability to work both independently and as part of a team. These are crucial for collaborating with various departments within the company.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Stock Controller role.
How to prepare for a job interview at ZendBox
✨Know Your Stock Control Systems
Familiarise yourself with various stock control systems and procedures. Be prepared to discuss your experience with warehouse management systems (WMS) and how you've used them in previous roles.
✨Demonstrate Attention to Detail
Highlight your ability to maintain accurate inventory records and conduct regular cycle counts. Share specific examples of how your attention to detail has helped resolve discrepancies in the past.
✨Showcase Problem-Solving Skills
Be ready to discuss instances where you've identified root causes of stock discrepancies and implemented solutions. This will demonstrate your proactive approach and analytical thinking.
✨Communicate Effectively
Effective communication is key in this role. Prepare to explain how you've collaborated with different teams, such as customer service and supply chain, to resolve issues and improve processes.
