At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
- Company: Join Young's Pubs, a dynamic and food-focused hospitality brand.
- Benefits: Enjoy free meals, 28 days holiday, and discounts at all Young's Pubs.
- Other info: Live-in position available with a supportive and enthusiastic work environment.
- Why this job: Kickstart your career in hospitality with growth opportunities and training.
- Qualifications: Experience in customer service and a passion for team management.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Deputy Manager role at Young's Pubs.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills:
- Pro active
- Enthusiastic
- Experience in Customer Service
Location: London, England, United Kingdom
Deputy Manager employer: Young's Pubs
The Hand and Spear in Weybridge is an exceptional employer, offering a vibrant work culture where hospitality thrives. With clear pathways for career advancement, including progression to General Manager, employees benefit from comprehensive training, generous holiday allowances, and staff meals, all while engaging in local events that foster community connections.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Young's Pubs. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Young's Pubs and their values. Show us that you’re not just passionate about customer service but also about being part of our team culture. Tailor your answers to reflect our mission!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on demonstrating your proactive approach and enthusiasm for the Deputy Manager role. We want to see your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Young's Pubs.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional customer service and leading a team.
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and team management. We love seeing how your past roles have prepared you for the Deputy Manager position, so don’t hold back!
Be Proactive:In your cover letter, demonstrate your proactive approach. Share examples of how you've taken initiative in previous roles, as this aligns perfectly with what we’re looking for in a Deputy Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Young's Pubs
✨Know the Company
Before your interview, take some time to research Young's Pubs. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Deputy Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you trained or motivated your team to deliver outstanding service, as this aligns perfectly with what they’re looking for.
✨Demonstrate Leadership Qualities
Be ready to discuss your leadership style and how you manage a team. Think of specific instances where you successfully led a team through challenges or implemented new training methods. This will illustrate your proactive approach and enthusiasm for team management.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how success is measured for a Deputy Manager at Young's Pubs. This shows that you’re serious about your career growth and genuinely interested in contributing to their success.