Customer Service Administrator in Bridgend
Work Wales Bridgend About the role
Customer Service Administrator Maesteg To 27k We aree looking for a proactive and customer-focused Customer Service professional to join a growing business in Maesteg In this varied role, you ll be the main point of contact for customers, managing enquiries, preparing quotations, processing orders, and working closely with internal teams to ensure a smooth customer journey from enquiry through to delivery.
The Role * Prepare quotations and process customer orders accurately. * Handle customer enquiries and provide updates on orders and deliveries. * Build strong customer relationships and deliver excellent service. * Liaise with sales, production, and logistics to meet customer requirements. * Provide product and pricing information. * Maintain accurate customer records using CRM systems. * Identify opportunities to support sales and business growth.
The Person * Experience in Customer Service, Sales Support, Internal Sales, Account Management, or Order Processing. * Strong communication and organisational skills. * Confident using CRM systems and Microsoft Office. * A proactive approach with excellent attention to detail. * Positive, adaptable, and committed to delivering outstanding customer service.
Experience within manufacturing, engineering, or distribution would be an advantage, but full product training will be provided.
If you enjoy building custo...
Your tasks
Be the go-to person for customers, managing enquiries and processing orders.
Your profile
Experience in customer service or sales support is a plus; strong communication skills are essential.
What's also included
Competitive salary up to £27k and full product training provided.
Tech stack & ways of working
Customer Service Administrator in Bridgend employer: Work Wales
Join a dynamic and supportive team in Maesteg, where your role as a Sales Support Co-ordinator will be valued and impactful. Our company fosters a collaborative work culture that prioritises employee growth and development, offering training opportunities and a clear career progression path. With competitive salaries and a focus on customer satisfaction, we ensure that our employees feel fulfilled and motivated in their roles.
Your perspectives
Make a real difference by delivering outstanding service and building strong customer relationships.
Locations
- Bridgend
