- Full Time
- COVENTRY
- 2nd November 2026
Valley House
Service User Wellbeing Coordinator
- FTC – Maternity Cover 12 Months
- 37.5 hours per week
Location: Valley House premises and/or properties
Salary: £29,093 plus on-call payments of £2,000 to £3,000 per annum (approximately)
Main Purpose of Job:
- To work closely with staff and Valley House domestic abuse service users to create a groupwork programme aimed at promoting positive health.
- To provide a range of groupwork activities designed to support Valley House domestic abuse service users to achieve positive health and wellbeing outcomes.
- To take responsibility for completing service user wellbeing plans and risk assessments
- Provide 1-1 wellbeing support to service users as required
- To support the Domestic Abuse team
Key Tasks and Responsibilities:
- In consultation with staff and Valley House domestic abuse service users, identify a range of groupwork activities and interventions that will support service users to improve their health and wellbeing.
- Develop and deliver the programme across a range of venues within Coventry.
- Identify and engage with partner agencies, leading to partners delivering groupwork activities for Valley House domestic abuse service users as part of the programme.
- Monitor and evaluate the impact of the groupwork sessions, creating reports as and when required.
- Use the evaluations to continually improve the programme, using examples of good practice as appropriate.
- Support service users to co-deliver activities as appropriate.
- To attend all external events as and when required.
- Be part of the on- call rota.
- Promote and safeguard the welfare of children, young and vulnerable people that you come into contact with as part of your role.
- To ensure that Child Safeguarding and Safeguarding Adult Procedures are followed as necessary and to liaise with statutory agencies and attend inter-agency meetings as required
- To ensure all service user information is captured and input onto the Valley House Case Management System
Closing date: 2 November 2026, Interviews will be held on 6 November 2026
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Service User Wellbeing Coordinator in Coventry employer: Women's Aid Federation of England
Women's Aid is an exceptional employer dedicated to ending domestic abuse against women and children, offering a supportive remote work environment that prioritises flexibility and work-life balance. With generous annual leave, valuable pension benefits, and a commitment to employee growth through training and development, we empower our team to make a meaningful impact in the lives of survivors. Join us in a culture that values diversity and inclusivity, where your contributions will help shape policy and practice for a better future.
Contact Details:
Women's Aid Federation of England Recruitment Team
