Refuge Housekeeper in Birmingham

Birmingham Full-Time No working from home possible

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Refuge Housekeeper

POST: Refuge Housekeeper

HOURS OF WORK: 22hours per week

SALARY: £15,699.08 per year

JOB PURPOSE:

To ensure BSWA's refuge accommodation is maintained to a high standard of cleanliness and maintenance, creating a safe and welcoming environment for women and children.

This post will beis to cover one of ourBirminghamrefuges,butsomecover maybe requiredat any of our refuge sites(in Birmingham and Solihull)from time to time.

The 22hours will need tobe workedprimarily over 5 days and between the hours of 9am and 5pm.

RESPONSIBLE TO: The Refuge Manager

DUTIES AND RESPONSIBILITIES

HOUSEKEEPING:

Todevelop and maintaindaily/weekly/monthly programmes of work, as agreed by your line manager, to ensure that the refugeis cleanedand maintained to a high standard
To prepareflats/rooms for occupancy as soon as they become vacant
To clean staff areas including offices, staffkitchenand bathrooms
To ensure that the refugeis appropriately stockedwith the resources necessary to keep the refuge clean and maintained
To draw up requisitions using a purchase requisition pro forma for cleaning materials. This is tobe agreedwith your line manager
To purchase equipment either by ordering from agreed suppliers or suppliers or by shopping using petty cash, with your line manager’s agreement
To ensure there is a supply of tea, coffee, milk, sugaretc.in the staff kitchen
To launder bed linen,towelsand duvets, as flats become vacant
To ensure that goods left behind by ex-residentsare keptas per the license agreement and disposed of as soon as the requisite time has expired
To report maintenance issues
Tocarry outregular room checks as directed by the Refuge Manager
Tocarry outand record monthly maintenance checks with a colleague
Tocarry outHealth & Safety checksand maintain Health & Safety standards in the refuge

ADMINISTRATION:

To work within BSWA's administrative and financial systems
To keep accurate records of financial transitions in line with BSWA's procedures
To ensure that Health and Safetyand maintenancerecordsare keptup to date
To complete room availabilityrecords

COMMUNICATION:

To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff,volunteersand service users by:
Maintaining BSWA communication records
Following safety procedures
Attending team meetings
To attend in-house training
To attend support and supervision sessions with your line manager
To develop a professional working relationship with external agencies

TRAINING:

To identify and attend training relevant to the post in agreement with your linemanager.

GENERAL:

To maintain the confidentiality of the women and children using the serviceand, in all matters,relating to the organisation
To offer an equal service to all women and children regardless of age, class, culture, language, race,religionand sexual orientation
To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
To work within BSWA and local multi-agency child and adult safeguarding procedures
To work within BSWA's framework for equal opportunities and anti-discriminatory practice
To undertake any other duties required by BSWA, which may arise and commensurate with the post

PERSON SPECIFICATION

COMMITMENT AND UNDERSTANDING:

Commitment to services for women and children affected by domestic violence
Commitment to work within BSWA ethos,policiesand procedures
Commitment to providing services within an anti-discriminatory/equal opportunities framework to meet individual needs

EXPERIENCE:

Ofcarrying outhealth and safety checks tocomply withlegislation and organisational needs
Of working in a residential setting to ensure that the building iswell cleanedand maintained

SKILLS:

Ability to manage ownworkloadand prioritise tasks
A sensitive approach toworkingwith vulnerable women and children
The ability to build good relationships with other staff and volunteers and to work as part of a team
Good administrative skills and the ability to work with Microsoft Office
A willingness to work flexibly to ensure the needs of the serviceare met

DESIRABLE:

An understanding of domestic violence

The closing date for receipt of completed applications is at12 noon onFriday 2nd October. Interviews will take place weeks commencing 19th October.

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