At a Glance
- Tasks: Provide face-to-face technical support and troubleshoot IT issues at a client site.
- Company: Join Wavex Technology, a multi-award winning IT provider in central London.
- Benefits: Enjoy a competitive salary, generous leave, and sponsored training opportunities.
- Other info: Dynamic role with excellent career growth and a fun online IT test to showcase your skills.
- Why this job: Develop your skills while making a real impact in a supportive team environment.
- Qualifications: Experience with Office 365, Active Directory, and troubleshooting Windows systems.
The predicted salary is between 34000 - 34000 £ per year.
Wavex Technology is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation.
You will be working as an Onsite Engineer for Wavex at a dedicated client site based in Battersea providing face to face technical support. The working hours are Monday – Friday (09:00am – 5:30pm).
The ideal candidate is positive and motivated, who thrives on learning and pushing the boundaries of their knowledge while developing strong relationships and delivering exceptional support and going-the-extra-mile.
Required experience:- Administering Office 365 (configuring mailboxes, distribution groups, calendar permissions etc)
- Administering Active Directory (Creating new users, processing leavers, resetting passwords etc.)
- Supporting and troubleshooting Windows 7, 8, 10 and 11.
- Supporting and troubleshooting Microsoft Office and its core applications.
- Experience with hardware and resolving ad-hoc break-fix issues that cannot be resolved remotely.
- Working within an ITIL aligned environment.
- Support users with mobile phone configuration and usage.
- Experience with printers and scanners.
- AV (video conferencing) support, including Microsoft Teams, Zoom etc.
- Administering Azure AD and Intune / MDM.
- Administering Microsoft Server 2012/16/19/22, including Active Directory, DNS, DHCP and Group policy.
- Troubleshooting networking issues across Routers, Firewalls, Switches and Wireless Access Points.
- Basic salary £34,000 gross pa plus discretionary performance related bonus.
- 23 days annual leave then earn more leave with years of service.
- Day off on your birthday.
- Sponsored training and development, with unlimited access to Pluralsight platform.
- Wide range of Company benefits (Online GP service, Employee Assistance Programme, technology purchase discounts amongst others).
- Private Pension scheme.
To demonstrate your IT acumen and how you compare to hundreds of worthy contenders, please complete our popular online IT test. Your score will be shown at the end of the test. Get more than 20 correct is considered good, more than 25 is the Wavex pass-mark, and only a select few have scored 30!
Onsite Engineer in London employer: Wavex Technology
Wavex Technology is an exceptional employer, offering a vibrant work culture in the heart of Battersea, where you can thrive as an Onsite Engineer. With a strong focus on employee development through sponsored training and access to resources like Pluralsight, coupled with a supportive team environment, Wavex ensures that you not only grow your technical skills but also enjoy a fulfilling work-life balance with generous benefits including a day off on your birthday and a performance-related bonus.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Engineer in London
✨Tip Number 1
Get to know the company! Research Wavex Technology and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the online IT test! Brush up on your knowledge of Office 365, Active Directory, and troubleshooting skills. Scoring well can set you apart from other candidates, so take it seriously and show us what you've got!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Onsite Engineer in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for IT shine through! We want to see how motivated you are about the role and the tech world. Share your experiences and what drives you to be the best Onsite Engineer you can be.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience with Office 365, Active Directory, and any troubleshooting skills. We love seeing candidates who align their skills with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re in the running for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Wavex Technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365, Active Directory, and Windows troubleshooting. Be ready to discuss specific scenarios where you've successfully resolved issues, as this will show your practical experience and problem-solving skills.
✨Show Off Your People Skills
As an Onsite Engineer, you'll be providing face-to-face support, so it's crucial to demonstrate your ability to build relationships. Prepare examples of how you've effectively communicated with clients or colleagues in the past, especially in high-pressure situations.
✨Familiarise Yourself with ITIL Practices
Since Wavex operates within an ITIL aligned environment, understanding these principles is key. Brush up on ITIL terminology and processes, and be prepared to discuss how you've applied them in your previous roles.
✨Prepare for the Online IT Test
Before your interview, take the time to complete the online IT test mentioned in the job description. Aim for a score above 25 to stand out. This will not only help you gauge your knowledge but also give you confidence going into the interview.
