1st Line Support Contract Remote / Warwickshire VIQU have partnered with a Midlands-based not-for-profit organisation who are looking for an experienced 1st Line Support Engineer to join their busy IT team. This role will focus on supporting end users across a Microsoft environment, handling a high volume of support tickets, and assisting with user onboarding, device setup, and day-to-day IT issues. Responsibilities Provide 1st line support for hardware, software, access, and device-related issues. Manage and resolve support tickets while maintaining clear documentation. Support Microsoft 365 applications including Outlook, Teams and OneDrive. Set up and troubleshoot laptops, desktops and other user devices. Assist with onboarding and offboarding users, including
1st Line Support in Royal Leamington Spa employer: VIQU IT Recruitment
At VIQU, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Information Security Analyst in Southampton, you'll benefit from a hybrid working model, competitive remuneration, and opportunities for professional growth within a leading offshore law firm focused on secure technology adoption. Join us to make a meaningful impact in the realm of AI and information security while enjoying a supportive environment that values your contributions.