At a Glance
- Tasks: Join our team to provide top-notch support and training for cutting-edge building management technologies.
- Company: Leading provider of innovative building management solutions with a collaborative culture.
- Benefits: Enjoy 25 days holiday, a pension scheme, and free on-site parking.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Be part of a growing company and make a real impact in the tech industry.
- Qualifications: Computer literacy, problem-solving skills, and a passion for new technologies required.
The predicted salary is between 23000 - 32000 £ per year.
We are a leading provider of world-class, cutting-edge building management technologies. Recently we have won prestigious contracts and partnered with established national suppliers to achieve significant sustained growth. We are currently looking for a Support Engineer to join our experienced customer support team.
This is a full-time position, Monday to Friday, and salary is between £23,000- £32,000 dependent on experience. This role will be based at our Cheltenham office. The successful candidate will be an enthusiastic engineer with a passion for new technologies. You will require a full UK driving licence as there will be a need to travel to our clients which are nationwide.
Your duties will include:
- Installation training – virtually and onsite
- Virtual Cloud portal training
- Small scale installation programs of in-property sensors
- Manage virtual helpdesk for installation queries
Requirements
Essential Skills:
- Be computer literate
- Have a problem-solving mentality
- Have the ability to prioritise and diagnose IT problems
- Communication - have good command of the English language - both written and spoken
- Have the ability to master new technologies quickly and efficiently
- Collegiality – being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment
- Quality/compliance – achieving a standard of excellence with our work processes and outcomes, following company policies and guidance
- Efficiency – planning ahead, managing time well, being on time, well presented, being cost conscious, thinking of better ways to do things
Desirable but not essential (as training can be given):
- Gas safe qualified
- NIC qualified
Benefits:
- A holiday package of 25 days paid annual leave plus eight English Public Holidays. Vericon generally closes between Christmas and New Year, allowing staff to enjoy their festivities and re-charge.
- A Contributory Pension Scheme.
- Free on-site parking.
- An open and inclusive working environment.
Support Engineer in Cheltenham employer: Vericon Systems Limited
Join a dynamic team at our Cheltenham office, where we pride ourselves on fostering an open and inclusive work culture that encourages collaboration and innovation. As a Support Engineer, you'll benefit from a competitive salary, generous holiday package, and opportunities for professional growth while working with cutting-edge building management technologies. Our commitment to employee well-being is reflected in our contributory pension scheme and the unique advantage of closing between Christmas and New Year, allowing you to recharge and enjoy quality time with loved ones.
StudySmarter Expert Advice🤫
We think this is how you could land Support Engineer in Cheltenham
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like Vericon Systems Limited.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like Vericon Systems Limited, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like Vericon Systems Limited and may help you secure that full-time position sooner!
We think you need these skills to ace Support Engineer in Cheltenham
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at Vericon Systems Limited.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Support Engineer role at Vericon Systems Limited. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at Vericon Systems Limited
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at Vericon Systems Limited.
