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- Tasks: Assist customers in Dutch and English via phone, email, and chat.
- Company: Join a global digital services company with a strong reputation.
- Benefits: Competitive salary, remote work options, and relocation support.
- Other info: Enjoy paid training and long-term career growth opportunities.
- Why this job: Grow your career while helping international users and making a difference.
- Qualifications: Native-level Dutch and strong English skills; customer service experience is a plus.
The predicted salary is between 18286 - 21429 £ per year.
Are you a native-level Dutch speaker (C2) with strong English skills (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in Dutch and English.
Key Responsibilities
- Handle customer enquiries via phone, email, and chat
- Resolve account, service, and general support queries
- Deliver a professional and empathetic customer experience
- Meet quality, productivity, and compliance standards
Requirements
- Dutch proficiency C2 (spoken & written)
- English proficiency B2–C2
- Customer service experience advantageous
- Willingness to relocate to Athens if required
What's on Offer
- Salary: EUR 1300–1500 gross per month - paid x14 (instead of the typical x12 per calendar year)
- Remote work within Greece
- Relocation support for Athens-based candidates
- Paid training and long-term career growth
Documents Accepted
- EU citizenship
- Full-purpose & specific-purpose work permit card
- Certificate of Protection (refugees)
Apply via dylan.nyamande@cbtalents.org
LinkedIn: www.linkedin.com/in/dylan-a78965140
Dutch-Speaking Customer Support Agent in London employer: Velenosi&Meredith
Contact Detail:
Velenosi&Meredith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch-Speaking Customer Support Agent in London
✨Tip Number 1
Make sure you know your stuff! Brush up on common customer support scenarios and practice your Dutch and English skills. We want to see you shine in those interviews!
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. It’s a great way to get insider info and maybe even a referral. We love seeing familiar faces!
✨Tip Number 3
Prepare for the interview by thinking about how you’d handle tricky customer situations. We’re all about empathy and professionalism, so show us you can deliver that top-notch experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re excited to see what you bring to the table!
We think you need these skills to ace Dutch-Speaking Customer Support Agent in London
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a Dutch-speaking superstar, make sure to highlight your language proficiency right at the top of your application. Use clear examples of how you've used your Dutch and English skills in previous roles to impress us!
Tailor Your Experience: When you’re writing your application, don’t just list your past jobs. Instead, tailor your experience to show how it relates to customer support. Share specific instances where you’ve resolved queries or provided excellent service – we love a good story!
Be Professional Yet Personable: We want to see your personality shine through! While it's important to maintain professionalism, don’t be afraid to let your friendly side show. A warm tone can make your application stand out and give us a glimpse of how you’d interact with our customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Velenosi&Meredith
✨Brush Up on Your Language Skills
Since this role requires native-level Dutch and strong English skills, make sure to practice both languages before the interview. Try having conversations or even role-playing customer support scenarios to boost your confidence.
✨Know the Company Inside Out
Research the company’s values, mission, and services. Understanding their approach to customer support will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Prepare for Common Customer Scenarios
Think about typical customer queries you might encounter in this role. Prepare responses that demonstrate your problem-solving skills and empathy. This will show that you can handle real-life situations effectively.
✨Show Enthusiasm for Relocation
If you're considering relocating to Athens, express your excitement about the opportunity. Talk about how you see it as a chance for personal and professional growth, which will reflect positively on your commitment to the role.