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- Tasks: Support customers in Italian via phone, chat, and email while ensuring satisfaction.
- Company: Join a fast-growing global customer support company in vibrant Lisbon.
- Benefits: Competitive salary, bonuses, relocation support, and paid training included.
- Other info: Enjoy long-term career growth and a dynamic work environment.
- Why this job: Experience life in Portugal while building a rewarding international career.
- Qualifications: Fluent in Italian and English, with customer support experience preferred.
The predicted salary is between 12708 - 12708 £ per year.
Lisbon, Portugal | On-Site | Training Start: June 8
Are you fluent in Italian and ready for an international opportunity in Lisbon? Join a fast-growing global customer support company and work with international teams while enjoying Portugal's lifestyle.
Key Responsibilities- Support customers via phone, chat, and email
- Handle account and service-related queries
- Ensure excellent customer satisfaction
- Maintain quality and compliance standards
- Italian C2 level
- English B2+
- Customer support experience is a plus
- Willingness to relocate to Lisbon
- EU citizenship or valid work authorization
- Salary: EUR 1059 gross x12 months
- Additional bonuses and shift allowances
- Benefits package included
- Relocation support package
- Accommodation with utilities included
- Paid training starting June 8
- Long-term career growth opportunities
- 40 hours per week
- Rotational shifts between 08:00–22:00
- 2 days off weekly
Italian-Speaking Support Advisor – Relocation Package Included in London employer: Velenosi&Meredith
Contact Detail:
Velenosi&Meredith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian-Speaking Support Advisor – Relocation Package Included in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the role. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. Think about how you’d handle tricky situations and keep your Italian skills sharp. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your enthusiasm for relocating to Lisbon! Research the city, its culture, and what makes it a great place to live. This will not only help you in interviews but also show that you’re genuinely excited about the opportunity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Italian-Speaking Support Advisor – Relocation Package Included in London
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone fluent in Italian, make sure to highlight your language proficiency right at the top of your application. We want to see that C2 level shine through!
Tailor Your Experience: If you've got customer support experience, let us know! Share specific examples of how you've handled queries and ensured customer satisfaction. This will help us see how you can fit into our team.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects your personality, but make sure it’s polished and clear.
Apply Through Our Website: We encourage you to apply via our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Velenosi&Meredith
✨Brush Up on Your Italian
Since this role requires fluency in Italian, make sure you practice speaking and writing in the language before your interview. Consider having a mock conversation with a friend or using language apps to sharpen your skills.
✨Know the Company Inside Out
Research the company’s values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company culture.
✨Prepare for Customer Scenarios
Think of common customer support scenarios and how you would handle them. Be ready to share examples from your past experiences that demonstrate your problem-solving skills and ability to maintain customer satisfaction.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training processes, or growth opportunities within the company. It shows you’re engaged and serious about the position.