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- Tasks: Assist with customer enquiries and support daily operations in a busy courier office.
- Company: Join Inland Logistics, a leading express courier service with a dynamic team.
- Benefits: Gain hands-on experience, develop skills, and work on exciting client projects.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and learn about logistics management.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 15000 - 20000 £ per year.
The admin assistant will work alongside the operations manager and assist with inbound customer enquiries, provide live updates to customers as well as assist with customer feedback, and collect service reviews on completion of jobs from customers. You will also get to learn and experience how operations in a busy courier office are managed. This is an exciting role which will allow the customer care representative to work on some exciting client projects from film production logistics to delivery of PPE and be at the forefront of our customer service.
Eligibility: To apply for this vacancy you must get in touch with your Job centre work coach to get a referral.
Responsibilities:
- Undertaking admin tasks
- Delivering high-quality customer service
- Assist the operations manager with day-to-day logistics operations
Key Requirements:
- A professional telephone manner
- Ability to deliver outstanding client care
- Good understanding of Admin
- Excellent verbal and written skills
- IT literate (proficient in Microsoft Office applications)
Kickstart- Admin Assistant in Bolton employer: Unicorn Logistics
Contact Detail:
Unicorn Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kickstart- Admin Assistant in Bolton
✨Tip Number 1
Get to know the company! Research Inland Logistics and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with customer enquiries, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to boost your confidence!
✨Tip Number 3
Be proactive during the interview. Ask questions about the role and the team dynamics. This shows that you're engaged and eager to learn more about how you can contribute to the operations manager's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Kickstart- Admin Assistant in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the admin tasks and customer service aspects of the role.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit. Don’t forget to mention your understanding of admin work and customer care.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent verbal and written skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Unicorn Logistics
✨Know Your Role
Make sure you understand the responsibilities of an admin assistant in a busy courier office. Familiarise yourself with customer service principles and logistics operations, as this will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Communication Skills
Since you'll be dealing with customer enquiries, practice articulating your thoughts clearly. Prepare examples of how you've handled customer interactions in the past, highlighting your professional telephone manner and ability to deliver outstanding client care.
✨Brush Up on IT Skills
As the job requires proficiency in Microsoft Office applications, make sure you're comfortable using them. Consider doing a quick refresher on Excel and Word, and be ready to discuss how you've used these tools in previous roles or projects.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, and specific projects you might be involved in. This shows your genuine interest in the role and helps you determine if it's the right fit for you.