At a Glance
- Tasks: Manage customer relationships and ensure they get the most value from Trig.
- Company: Join a forward-thinking company focused on customer success.
- Benefits: Enjoy autonomy, competitive salary, and opportunities for professional growth.
- Other info: Be the first in a new function with great potential for career advancement.
- Why this job: Shape customer success processes and make a real impact on client satisfaction.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 45000 - 55000 £ per year.
Trig is seeking an experienced Customer Success professional to own day-to-day relationships with live customers and help new customers configure their Trig instance to deliver value. You'll be the first hire in the Customer Performance function, running playbooks, improving them, and writing new ways to make customers successful, while collaborating with sales on expansion opportunities.
Expect autonomy, the chance to shape CS processes, and direct impact on renewals and health scores.
Customer Performance Lead: Value Realization & Expansion employer: Trig
Trig is an exceptional employer that prioritises employee growth and innovation, particularly in the role of Customer Performance Manager. With a collaborative work culture and a focus on customer success, you will have the opportunity to shape processes and drive meaningful impact from day one. Located in a dynamic environment, Trig offers unique advantages such as hands-on workshops and direct engagement with customers, ensuring that your contributions are valued and recognised.
