Devon Customer Support Agent | Work from Home in your Spare Time in Exeter
Devon Customer Support Agent | Work from Home in your Spare Time

Devon Customer Support Agent | Work from Home in your Spare Time in Exeter

Exeter Part-Time 5000 - 20000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Generate leads and support customers while working from home.
  • Company: Join Tower Trophies, Britain's biggest trophy store with 40 years of experience.
  • Benefits: Earn uncapped commission, enjoy flexible hours, and receive full training.
  • Other info: No sales experience required; just bring your passion for people and sports!
  • Why this job: Perfect for students seeking extra income in a dynamic, remote role.
  • Qualifications: Confident, organised, and tech-savvy individuals welcome.

The predicted salary is between 5000 - 20000 £ per year.

Salary: £5,000 - £20,000 a year COMMISSION ONLY

Job type: Part-time, Permanent, Remote

By combining the power of the internet, modern technology and 45 years of experience, Tower Trophies' mission is to deliver an unrivalled selection of awards, impressive customer service and remarkable value for money to every league, team, club or corporation within the UK. Ensuring a truly 'local shop' experience with nationally based expertise delivered via our interactive webstore and supported by local Customer Champions based in every region of the country.

The real opportunity for the right individual to earn a substantial extra income working from home. This is a remote (work from home) based role and an exciting opportunity to join a dynamic business within the Awards industry.

About Tower Trophies: Established for over 40 years, Tower Trophies is Britain's Biggest Trophy Store with over 15,000 designs of awards available to engrave and ship in 4 working days. Still family owned and operated, the company is looking to adapt and grow within a changing market.

Key Responsibilities:

  • Lead generation
  • Growing and managing an assigned territory
  • Supporting customer journey
  • Acting as the company's eyes & ears within a defined area
  • Upholding company values and ethos
  • Managing and exceeding targets

Requirements

Required infrastructure:

  • Internet enabled computer
  • Telephone
  • Broadband Connection
  • Suitable home premises

Required Experience:

  • A confident and personable personality
  • Comfortable with the internet & data technology
  • An interest in people, sport or pastimes
  • An organised and disciplined outlook.

Benefits

  • Uncapped commission
  • Commission paid on retained business
  • No Sales experience required
  • Work from Home
  • Cloud based software allows you to work when you want
  • Full training & Support
  • Extra Bonus Schemes after 6 months

Devon Customer Support Agent | Work from Home in your Spare Time in Exeter employer: Tower Trophies

Tower Trophies is an exceptional employer, offering a flexible work-from-home opportunity that allows you to earn uncapped commission while supporting a well-established family-owned business in the awards industry. With comprehensive training and ongoing support, employees can thrive in a dynamic environment that values personal growth and fosters a strong sense of community, making it an ideal choice for those seeking meaningful and rewarding employment.
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Contact Detail:

Tower Trophies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Devon Customer Support Agent | Work from Home in your Spare Time in Exeter

✨Tip Number 1

Get to know the company inside out! Research Tower Trophies, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.

✨Tip Number 2

Practice your pitch! You want to sound confident and personable when you introduce yourself. Think about how your skills align with the role of a Customer Support Agent and be ready to share examples.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're proactive!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Tower Trophies.

We think you need these skills to ace Devon Customer Support Agent | Work from Home in your Spare Time in Exeter

Lead Generation
Territory Management
Customer Journey Support
Communication Skills
Sales Target Management
Personable Personality
Internet Proficiency
Data Technology Comfort
Organisational Skills
Discipline

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.

Tailor Your Application: Make sure to customise your application to fit the Devon Customer Support Agent role. Highlight any relevant experience or skills that align with the job description, especially your customer service abilities.

Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Tower Trophies

✨Know the Company Inside Out

Before your interview, take some time to research Tower Trophies. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your People Skills

As a Customer Support Agent, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers in the past. Highlight your confidence and personable nature during the interview to make a lasting impression.

✨Demonstrate Your Organisational Skills

Since this role requires an organised and disciplined outlook, be ready to discuss how you manage your time and tasks. Share specific strategies or tools you use to stay on top of your responsibilities, especially when working from home.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about potential customer issues you might encounter and how you would handle them. Practising these scenarios can help you respond confidently during the interview.

Devon Customer Support Agent | Work from Home in your Spare Time in Exeter
Tower Trophies
Location: Exeter

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