Staffordshire Customer Support Agent | Work from Home in your Spare Time
Staffordshire Customer Support Agent | Work from Home in your Spare Time

Staffordshire Customer Support Agent | Work from Home in your Spare Time

Stafford Part-Time 5000 - 20000 £ / year (est.) Home office possible
T

At a Glance

  • Tasks: Generate leads and support customers while working from home.
  • Company: Join Tower Trophies, Britain's Biggest Trophy Store with 40 years of experience.
  • Benefits: Earn uncapped commission, enjoy flexible hours, and receive full training.
  • Other info: Work when you want with cloud-based software and bonus schemes after 6 months.
  • Why this job: Perfect for students seeking extra income in a dynamic, remote role.
  • Qualifications: Confident, organised, and tech-savvy individuals welcome; no sales experience needed.

The predicted salary is between 5000 - 20000 £ per year.

Job details

Salary: £5,000 - £20,000 a year COMMISSION ONLY

Job type: Part-time, Permanent, Remote

Full Job Description

By combining the power of the internet, modern technology and 45 years of experience, Tower Trophies' mission is to deliver an unrivalled selection of awards, impressive customer service and remarkable value for money to every league, team, club or corporation within the UK. Ensuring a truly 'local shop' experience with nationally based expertise delivered via our interactive webstore and supported by Local Customer Champions based in every region of the country.

The real opportunity for the right individual to earn a substantial extra income working from home. This is a remote (work from home) based role and an exciting opportunity to join a dynamic business within the Awards industry.

About Tower Trophies

Established for over 40 years, Tower Trophies is Britain's Biggest Trophy Store with over 15,000 designs of awards available to engrave and ship in 4 working days. Still family owned and operated, the company is looking to adapt and grow within a changing market.

Key Responsibilities:

  • Lead generation
  • Growing and managing an assigned territory
  • Supporting customer journey
  • Acting as the company's eyes & ears within a defined area
  • Upholding company values and ethos
  • Managing and exceeding targets

Requirements

Required infrastructure:

  • Internet enabled computer
  • Telephone
  • Broadband Connection
  • Suitable home premises

Required Experience:

  • A confident and personable personality
  • Comfortable with the internet & data technology
  • An interest in people, sport or pastimes
  • An organised and disciplined outlook.

Benefits

  • Uncapped commission
  • Commission paid on retained business
  • No Sales experience required
  • Work from Home
  • Cloud based software allows you to work when you want
  • Full training & Support
  • Extra Bonus Schemes after 6 months

Staffordshire Customer Support Agent | Work from Home in your Spare Time employer: Tower Trophies

Tower Trophies is an exceptional employer, offering a flexible work-from-home opportunity that allows you to earn uncapped commission while supporting a well-established family-owned business in the awards industry. With comprehensive training and support, a dynamic work culture, and the chance to grow your income in your spare time, you'll find a rewarding environment that values your contributions and fosters personal development.
T

Contact Detail:

Tower Trophies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Staffordshire Customer Support Agent | Work from Home in your Spare Time

✨Tip Number 1

Get your networking game on! Reach out to friends, family, and even acquaintances who might know someone at Tower Trophies. A personal connection can make all the difference in landing that customer support role.

✨Tip Number 2

Prepare for a chat! If you get a chance to speak with someone from the company, be ready to discuss how your skills align with their mission. Show them you're not just another applicant but someone who genuinely cares about their values.

✨Tip Number 3

Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across when it’s time to shine in front of the hiring team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Tower Trophies family.

We think you need these skills to ace Staffordshire Customer Support Agent | Work from Home in your Spare Time

Lead Generation
Customer Support
Territory Management
Customer Journey Support
Communication Skills
Sales Skills
Organisational Skills
Discipline
Personable Personality
Internet Proficiency
Data Technology Comfort
Interest in Sports or Pastimes

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don't be afraid to show off your unique style and approach.

Tailor Your Application: Make sure to customise your application for the Customer Support Agent role. Highlight any relevant experience or skills that match what we're looking for, especially your ability to connect with people.

Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you'd be a great fit for the team.

Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and get the ball rolling on your journey with us.

How to prepare for a job interview at Tower Trophies

✨Know the Company Inside Out

Before your interview, take some time to research Tower Trophies. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your People Skills

As a Customer Support Agent, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers in the past. Highlight your confidence and personable nature to demonstrate that you're the right fit for the team.

✨Prepare for Remote Work Questions

Since this role is remote, be ready to discuss your home office setup and how you manage your time. Share any experiences you have with remote work and how you stay organised and disciplined while working from home.

✨Practice Your Sales Pitch

Even though no sales experience is required, it’s beneficial to practice a short pitch about why you would be a great addition to the team. Focus on your enthusiasm for the role and how you can contribute to exceeding targets and supporting the customer journey.

Staffordshire Customer Support Agent | Work from Home in your Spare Time
Tower Trophies
Location: Stafford

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>