At a Glance
- Tasks: Deliver hire equipment to customers with a smile and ensure on-time service.
- Company: Join a dynamic team in the growing tool and equipment hire industry.
- Benefits: Enjoy 25 days holiday, pension, free snacks, and career development opportunities.
- Other info: Flexible leave options and paid overtime available.
- Why this job: Be part of a team transforming customer experience while driving and delivering.
- Qualifications: Must have a valid HGV Class 2 licence and excellent customer service skills.
The predicted salary is between 24570 - 30030 £ per year.
Description
We are looking for a Customer Delivery Operative – HGV Class 2 to deliver goods to customers, whilst also providing an excellent customer service experience.
Are you looking to become a part of a team that is transforming customer experience in a growing industry?
In this role, you will
- Take pride in being responsible for ensuring customers receive the hire equipment they have ordered or collected, on time and in a positive, friendly manner
- Ensure we meet our target of 98% on-time delivery
- Resolve problems promptly, communicating with customers and colleagues as needed
- Load and unload THX’s hire equipment using appropriate lifting equipment and manual handling techniques
- Follow safe working processes while driving and loading/unloading.
YOU MAY ALSO
- Communicate with colleagues in other departments to ensure customer requirements are met
- Operate THX’s delivery IT system, updating the system data and taking pictures of equipment
- Raise issues and opportunities to improve the THX operations
- Identify sales opportunities while travelling and report these back to the sales team
- During quieter periods, you may be required to support our Warehouse and/or Workshop department.
The full-time schedule ranges from start times between 5:00am-7.30am, Monday to Friday.
Requirements
IT IS ESSENTIAL THAT YOU HAVE
- Experience in providing excellent customer service
- A valid, clean UK HGV Class 2 licence and up-to-date CPC
- Experience in driving and delivering goods
- Familiarity with IT and navigation systems.
You will also ideally have a current IPAF licence.
Benefits
THX is no ordinary workplace!
In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities.
Benefits include
- Recharge with 25 Days Holiday (with Bank Holiday’s on top).
- Need a little more time off, or would extra cash suit you better? Our Annual Leave Buy & Sell Scheme gives you the flexibility to choose what works best for you each year.
- Looking after your future with a Company Pension.
- Special recognition and rewards incentives.
NO MORE PACKED LUNCHES
Enjoy access to our fully stocked kitchens, filled with snacks and treats to keep you fueled throughout the day.
- A great opportunity to join an expanding team.
- Paid overtime.
- Free on-site parking.
- Good quality PPE and uniform provided.
Class 2 Delivery Driver (Tool & Equipment Hire) in Bedford employer: THX
At THX, we pride ourselves on being a family-centred business where our employees are at the heart of everything we do. As a Financial Controller, you will not only lead and develop a growing finance team but also enjoy a collaborative culture that values diversity and inclusivity. With competitive benefits, opportunities for career growth, and a supportive environment, THX is an excellent employer for those looking to make a meaningful impact in a fast-paced, evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Class 2 Delivery Driver (Tool & Equipment Hire) in Bedford
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like THX.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by THX. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Class 2 Delivery Driver (Tool & Equipment Hire) in Bedford
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at THX, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at THX and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into THX. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at THX
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at THX.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to THX.
