At a Glance
- Tasks: Service and maintain fire and security systems while delivering top-notch customer service.
- Company: Join a growing team in the fire and security industry.
- Benefits: Competitive salary, company benefits, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and customer satisfaction.
- Why this job: Make a difference by ensuring safety and security in your community.
- Qualifications: Experience with fire and security systems and strong communication skills.
Due to continued growth, we are looking for an experienced Service & Commissioning Engineer to join our Fire & Security team.
Covering Dorset and the South West, you will be responsible for servicing, maintaining, fault finding, and commissioning a wide range of fire, life safety, and electronic security systems. You will also undertake small installation works while ensuring exceptional customer service and compliance with all relevant industry standards.
Key Responsibilities
- Service, maintain, and fault find on Fire Detection, Portable Fire Extinguishers, Access Control, Door Entry, CCTV, Intruder Alarm, and Emergency Lighting systems.
- Carry out small installation and commissioning works where required.
- Diagnose faults and carry out effective repairs to minimise system downtime.
- Ensure all work complies with current British Standards, BAFE/NSI requirements, and company procedures.
- Complete accurate service reports and documentation using company systems.
- Participate in the 24-hour emergency call-out rota.
- Deliver a professional and customer-focused service at all times.
- Communicate clearly with customers, providing updates and technical advice where required.
- Work closely with the Service Coordinator and Team Manager to ensure client expectations and SLAs are achieved.
- Carry out site surveys alongside Installation Engineers when required.
- Ensure all work is carried out safely and in accordance with Health & Safety legislation.
- Follow company quality procedures and policies, including the management of false alarms.
- Maintain company vehicle, tools, and equipment to a high standard.
What We're Looking For
- Proven experience servicing and maintaining Fire & Security systems.
- Experience working on:
- Fire Detection Systems
- Portable Fire Extinguishers
- Access Control
- CCTV
- Intruder Alarm Systems
- Emergency Lighting
- Strong fault-finding and diagnostic skills.
- Good understanding of British Standards and BAFE/NSI Codes of Practice.
- Ability to interpret technical drawings and specifications.
- Excellent customer service and communication skills.
- Strong organisational and time management skills.
- Good IT skills with experience completing digital reports and service documentation.
- Good understanding of Health & Safety requirements.
- Full UK Driving Licence.
Desirable
- CSCS Card (or equivalent).
- Manufacturer or product-specific training.
- Experience commissioning Fire & Security systems.
For further information on the role and the company, please APPLY NOW or get in touch with Rhymel Henderson for a confidential discussion.
Service & Commissioning Engineer in Blandford Forum employer: Thrive SW
Thrive SW is an exceptional employer, offering a dynamic work culture that prioritises employee development and satisfaction. Located in the beautiful region of South Devon and Cornwall, we provide our Fire & Security Engineers with opportunities for growth through ongoing training and support, while also ensuring a healthy work-life balance. Join us to be part of a team that values excellence in service and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service & Commissioning Engineer in Blandford Forum
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Thrive SW and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Thrive SW.
We think you need these skills to ace Service & Commissioning Engineer in Blandford Forum
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Thrive SW will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Thrive SW specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Thrive SW
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Thrive SW. It shows you’re proactive about your professional development!
