Payroll Services Manager
Responsible to: Senior Leadership Team (SLT)
Hours: 37 hours / week (0.8 FTE considered)
Based: Home with some travel across the Midlands
Salary: c £36000 - £38000 dependent on skills & experience
The Rowan Organisation is a charity providing advice and support to promote independence. We provide support to people receiving direct payments/personal health budget for care and support needs. We offer advice/information, payroll & assisted bank accounts (ABA) to people who employ a PA, or use an agency. This is an exciting opportunity to join a forward-thinking organisation to help shape our services going forward
As Payroll Services Manager you will be responsible for the running of the payroll & ABA service, leading a small team, ensuring that payrolls are delivered accurately, efficiently and promptly. You will report to the SLT and will be an expert within your field, providing guidance on complex payroll matters, supporting the team with queries & acting as a key point of contact. You will be a valued & trusted manager to whom SLT will look to for reporting, insight & technical know-how. You will have the opportunity to review & improve existing payroll processes, introduce efficiencies, strengthen controls & ensure services remain fully compliant with legislation. You will play a key role in developing your team, coaching & mentoring colleagues, setting standards & creating a positive, supportive & inclusive team culture.
General Duties and Responsibilities:
Manage the daily running of the team ensuring staff are deployed in accordance with the needs of the service & that roles & responsibilities are fulfilled accurately and effectively
Monitor & evaluate systems which enable the delivery of payroll & ABA services, ensuring any concerns or recommendations are communicated to SLT
Lead & manage processes & functions with the delivery of payroll & ABA’s
Provide management to staff, ensuring policies & procedures are upheld & hold regular supervisions
Manage professional development of employee relations & high service standards
Participate in the recruitment, selection, induction & training of staff
Lead team meetings that enable & encourage all staff to participate
Verify, receive & authorise cheque, card & on-line payments
Produce & disseminate reports & statistics as agreed with SLT
Ensure accurate records are maintained in line with organisational policies, review & monitoring
Adhere to GDPR guidelines, ensuring that all data is stored safely & accurately
Ensure information for customers & stakeholders is fit for purpose & accessible
Liaise with other agencies, authorities & statutory bodies
General:
Have a collaborative approach working with all staff
Participate and contribute at staff meetings
Contribute to planning & development of the organisation
Identify personal and professional development opportunities
Complete required training courses
Participate in relevant external networks & groups to raise awareness of the organisation & services
Any other duties identified by SLT
Essential personal qualities & attributes:
Organised with good time management skills
Proactive with the ability to work on own initiative
Strong inter-personal & communication skills
Good attention to detail
Solution-focused
Awareness of confidentiality & GDPR requirements
Disability Awareness & ULO’s
Qualifications, experience & skills
Essential:
A good general education, GCSE passes in English & Maths (or equivalent)
A recognised payroll qualification/proven equivalent professional experience
Recent experience of running multiple payrolls
Good knowledge of payroll systems, payroll legislation, PAYE, NI, pension & auto enrolment
Competent in payroll software (Sage 50)
Excellent IT skills (Word, Excel, Outlook, CRM)
Good communication in English language, verbal & written
Desirable:
Experience of working with ABA’s (PFS/ EML)
Experience in accounting or accounting qualification (AAT)
Experience in handling financial audits
Experience of working for 3rd sector organisation
The Rowan Organisation is an Equal Opportunity employer.
All disabled applicants who satisfy the essential criteria will be offered an interview.
If you have any access requirements or require this application form in an accessible format please:
Email: recruitment@therowan.org
Phone: 02476 322860
Payroll Services Manager in Coventry employer: The Rowan Organisation
As a bank support worker in Ward End, Birmingham, you will join a compassionate and dedicated team that values humour and kindness while providing essential support to individuals with unique needs. The role offers flexible hours, allowing for a meaningful work-life balance, and the opportunity to make a real difference in someone's life. With a supportive work culture and training provided, this position is perfect for those who are passionate about helping others and enjoy a rewarding environment.
