The Oyster Partnership is recruiting a Housing Complaints Officer for a forward-thinking Local Authority in Surrey. This hybrid, full-time role focuses on managing complaints from receipt to resolution, ensuring timely, professional outcomes while driving service improvements.
You will handle investigations, draft responses, liaise with residents and internal teams, and support Ombudsman inquiries, contributing to enhanced resident experience and service delivery.
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Housing Complaints Investigator (Hybrid) in Addlestone employer: The Oyster Partnership
Join a forward-thinking Housing Association in North London, where your role as an Interim Income Officer will not only contribute to the vital work of managing rent arrears but also support vulnerable residents in maintaining their tenancies. With a competitive hourly rate and the flexibility of hybrid working, this position offers a collaborative work culture that values diversity and promotes professional growth through hands-on experience in income recovery and legal processes. Embrace the opportunity to make a meaningful impact in the community while advancing your career in social housing.
