Customer Service in Bristol

Customer Service in Bristol

Bristol Full-Time 30000 - 40000 £ / year (est.) On-site
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At a Glance

  • Tasks: Make outbound sales calls and build lasting client relationships in logistics.
  • Company: Join a dynamic team in the thriving logistics and freight distribution industry.
  • Benefits: Competitive salary with commission, performance incentives, and a supportive work environment.
  • Other info: Opportunity for growth and development in a target-driven environment.
  • Why this job: Drive your career forward while making an impact in a fast-paced industry.
  • Qualifications: 3+ years in telesales, strong communication skills, and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

Location: Bristol BS32

Employment Type: Full-Time, Permanent, Monday - Friday

Job Summary

We are seeking a results-driven and experienced Telesales Executive with a strong background in the logistics and freight distribution industry. The successful candidate will be responsible for generating new business opportunities, nurturing client relationships, and driving revenue growth through outbound sales calls and strategic follow-ups. This role requires industry knowledge in freight forwarding, distribution, transport solutions, and supply chain services.

Key Responsibilities

  • Conduct outbound sales calls to prospective clients within target industries
  • Promote freight distribution, transport, and logistics solutions
  • Generate new business leads and convert them into long-term clients
  • Maintain and grow existing customer accounts
  • Prepare and follow up on quotations
  • Negotiate pricing within company guidelines
  • Maintain accurate records of calls, prospects, and sales activities in CRM
  • Achieve and exceed monthly sales targets and KPIs
  • Identify new market opportunities and customer needs
  • Coordinate with operations to ensure seamless service delivery
  • Handle customer queries and resolve issues professionally

Minimum Requirements

  • 3+ years’ telesales experience in logistics, freight forwarding, or transport industry
  • Proven track record of meeting or exceeding sales targets
  • Strong understanding of freight distribution, road freight advantageous
  • Excellent communication and negotiation skills
  • Ability to build rapport quickly over the phone
  • Proficient in CRM systems and Microsoft Office
  • Strong administrative and follow-up skills

Key Competencies

  • Target-driven and self-motivated
  • Strong closing ability
  • Resilient and persistent
  • Customer-focused mindset
  • Excellent time management
  • Commercial awareness

Remuneration

Basic salary + commission structure

Incentives based on performance

Customer Service in Bristol employer: The Logistics Partnership

At TLP Recruitment, we pride ourselves on being an exceptional employer, offering a supportive and entrepreneurial culture that fosters growth and development. With nearly 30 years of specialist recruitment expertise, our Maidstone operation provides a unique opportunity for a Recruitment Business Development Manager to thrive in a hybrid working environment, backed by a dedicated delivery team and the potential for uncapped commission and quarterly bonuses. Join us to build meaningful client relationships and shape the future of our business while enjoying a competitive salary and the chance to broaden your responsibilities as we grow.

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Contact Details:

The Logistics Partnership Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service in Bristol

✨Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

✨Show Your Skills Through Real-World Results

When targeting a full-time role like Customer Service at The Logistics Partnership, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

✨Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

✨Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including The Logistics Partnership. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Service. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Customer Service in Bristol

Telesales Experience
Logistics Knowledge
Freight Forwarding
Transport Solutions
Sales Target Achievement
Communication Skills
Negotiation Skills

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for The Logistics Partnership:When writing your cover letter, make sure to tailor your message specifically for The Logistics Partnership. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at The Logistics Partnership

✨Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show The Logistics Partnership that you understand the role and can hit the ground running in the sales game.

✨Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show The Logistics Partnership that you’re not just about numbers but also about building lasting connections in business development.

✨Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

✨Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with The Logistics Partnership’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.