Summary:
Octane Draincare is looking for an experienced Reactive Van Pack Operator to join our growing team. You will be responsible for responding to emergency drainage call-outs, diagnosing drainage issues, clearing blockages, undertaking CCTV investigations where required and delivering excellent customer service to both domestic and commercial clients.
The Reactive Van Pack Operator at Draincare plays a crucial role in ensuring the efficient operation and maintenance of drainage systems across Bradford and the surrounding areas. This permanent, full-time position is essential for delivering high-quality utility services, responding promptly to drainage issues, and contributing to the overall reliability of our infrastructure. The successful candidate will be part of a dedicated team committed to providing excellent service to our customers.
Responsibilities:
- Operate and maintain the van pack equipment for effective drainage solutions.
- Respond to emergency call-outs and carry out reactive maintenance on drainage systems.
- Conduct site assessments to identify drainage issues and implement appropriate solutions.
- Ensure compliance with health and safety regulations during all operations.
- Maintain accurate records of work completed and report any further issues to management.
- Collaborate with team members to ensure efficient service delivery and customer satisfaction.
- Attend reactive drainage call-outs.
- Operate high-pressure water jetting equipment safely and effectively.
- Diagnose and clear blocked drains, stacks, gullies and sewer systems.
- Carry out CCTV surveys where required.
- Locate drainage defects and provide recommendations for remedial works.
- Complete electronic job reports, photographs and site documentation using company systems.
- Ensure all work is carried out in accordance with company procedures and Health & Safety legislation.
- Maintain company vehicle, tools and equipment to a high standard.
- Represent Octane Draincare professionally at all times.
- Participate in the emergency call-out rota.
- Ensure excellent housekeeping on every site.
- Develop skills through ongoing training.
Essential Requirements
- Full UK Driving Licence.
- Previous drainage industry experience.
- Good understanding of drainage systems.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Flexible approach to working hours.
- Ability to work away from home when required.
Qualifications:
- Previous experience in a similar role within the utilities or drainage industry.
- Full UK driving licence, with a clean driving record.
- Strong problem-solving skills and the ability to work under pressure.
- Excellent communication skills, both verbal and written.
- Basic knowledge of health and safety regulations related to drainage operations.
- Ability to work independently and as part of a team.
- HPWJ Qualification.
- CSCS
- Confined Space.
- SLG
- First Aid.
