Learning & Development Assistant in Luton

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we’ve learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

Role Overview

What is it?

The Learning & Development Assistant plays a key role in supporting the delivery of THN's learning and development agenda. Working closely with the Learning & Development Lead, the postholder will provide high-quality administrative and operational support to ensure learning activities are planned, coordinated and delivered effectively across the organisation.

The role is responsible for maintaining training records, supporting learning compliance, coordinating induction and development programmes, managing Learning Management System (LMS) activity and assisting with the organisation, delivery and evaluation of learning initiatives.

The postholder will act as a first point of contact for learning-related enquiries and will contribute to creating a positive learning culture that supports colleague development and organisational performance.

Main Duties

What needs to be done?

• Coordinate and administer learning and development activities across the organisation.
• Maintain accurate and up-to-date learning records and training compliance data.
• Support the administration and maintenance of the Learning Management System (LMS).
• Schedule training events, book venues, manage attendance and distribute learning materials.
• Produce reports on learning activity, compliance and programme evaluation.
• Support the delivery of corporate induction programmes and onboarding activities.
• Respond to learning and development enquiries from colleagues and managers.
• Assist with the administration of apprenticeships, qualifications and professional development programmes.
• Monitor mandatory training completion rates and support managers to achieve compliance targets.
• Support the evaluation of learning interventions and the collection of feedback.
• Ensure all learning records are maintained in accordance with organisational requirements and data protection legislation.
• Contribute to continuous improvement initiatives within the Learning & Development function.

Competencies

Who with and your skill level?

We are seeking a highly organised and proactive individual with strong administrative skills and a passion for learning and development.

You will ideally have:

• Good organisational skills and the ability to manage tasks accurately.
• Strong written and verbal communication skills.
• Good attention to detail when maintaining records and handling information.
• IT skills, including confidence using Microsoft Office applications such as Outlook, Word and Excel.
• A proactive attitude and willingness to learn.
• The ability to work collaboratively with colleagues while also managing tasks independently.
• A professional and confidential approach when handling employee information.

Previous experience in Learning & Development or HR is not essential.

We welcome applications from individuals who are eager to learn, develop their skills and make the most of their placement opportunity.

Relationships

Who will I be working / engaging with?

Internal:

• Stakeholders
• Learning & Development Lead
• People Team
• Managers and team leaders
• Senior leaders
• Payroll colleagues
• IT colleagues
• Apprentices and all employees across THN to support learning, development and compliance activities.

External:

• Training providers
• Apprenticeship providers
• Learning Management System suppliers
• External facilitators and consultants
• Accreditation bodies
• Professional membership organisations
• Software providers
• Sector partners and other organisations involved in supporting colleague learning and development.

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of “expertise by experience” and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

The Housing Network is unable to offer visa sponsorship for this position. Applicants must already have the legal right to work in the UK to be considered.

We do not use AI to make hiring decisions. All screening, shortlisting and selection decisions are made by our recruitment team and hiring managers.

Benefits

• Eye Care Vouchers
• Cycle to Work Scheme
• Flu Vaccination Voucher
• Blue Light Card
• Employee Referral Scheme
• Paid Volunteer Days
• Simply Health Package