At a Glance
- Tasks: Be a key player in restaurant operations, serving guests from breakfast to dinner.
- Company: Join The Wolseley Hospitality Group, known for its vibrant dining experiences across London.
- Benefits: Enjoy discounts on food and drinks, plus incentives and mental health support.
- Other info: Access unique training opportunities, including supplier trips and masterclasses.
- Why this job: Experience a dynamic work culture where your service shapes memorable guest experiences.
- Qualifications: Previous waiting experience is preferred; a passion for hospitality is essential.
The predicted salary is between 24000 - 36000 £ per year.
Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.
At The Wolseley Hospitality Group, We create Places where People feel they Belong.
Why work with us as a Senior Waiter?
- Enjoy a generous discount across our restaurants on food and drinks.
- Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
- Enhanced Maternity and Paternity leave to support working families.
- Group-wide access to mental health counselling, legal and financial advice.
- Advance access to earned wages via Wagestream.
- A unique and varied training calendar including supplier trips, masterclasses and visits.
Visit our career page for a detailed list of our benefits https://thewolseleyhospitalitygroup.com/careers/
We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.
The role of a Senior Waiter:
- Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
- Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
- Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!
The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.
Senior Waiter/ Waitress in London employer: The Delaunay
At The Wolseley Hospitality Group, we pride ourselves on creating an inclusive and supportive work environment where every team member can thrive. As a Maitre d' at The Delaunay, located in the vibrant Covent Garden, you'll enjoy generous employee benefits, including discounts across our restaurants, access to mental health support, and opportunities for professional growth through unique training experiences. Join us in a culture that values excellence and empowers you to become a leader in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Waiter/ Waitress in London
✨Tip Number 1
Familiarise yourself with The Delaunay Counter and its menu. Understanding the dishes and drinks offered will allow you to engage confidently with guests and demonstrate your passion for the food, which is crucial for a Senior Waiter.
✨Tip Number 2
Network within the hospitality industry. Attend local events or join online forums where you can connect with current employees of The Wolseley Hospitality Group. This could provide you with insider knowledge and potentially a referral.
✨Tip Number 3
Showcase your customer service skills in any interactions you have with the group. Whether it's through social media or during a visit to one of their restaurants, demonstrating your ability to create a warm and welcoming atmosphere can set you apart.
✨Tip Number 4
Research the values and culture of The Wolseley Hospitality Group. Understanding their commitment to creating places where people feel they belong will help you align your approach and responses during any interviews or discussions.
We think you need these skills to ace Senior Waiter/ Waitress in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and expectations of a Senior Waiter/Waitress. Tailor your application to highlight relevant experience in restaurant operations and customer service.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous roles in hospitality, particularly those that involved high standards of service. Mention specific examples where you have fostered customer loyalty or collaborated with different departments.
Showcase Your Passion:Express your enthusiasm for the hospitality industry and the specific restaurant group. Share why you are proud to serve their food and how you can contribute to creating a welcoming atmosphere for guests.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at The Delaunay
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special dishes offered at The Delaunay Counter. Being able to discuss ingredients, preparation methods, and recommendations will show your passion for the role and impress the interviewers.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial for fostering customer loyalty.
✨Showcase Team Collaboration
Since the role involves collaborating with various departments, be ready to discuss your experience working in a team. Share specific instances where teamwork led to a successful outcome, emphasising your ability to communicate effectively.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the hospitality industry and why you want to work specifically for The Wolseley Hospitality Group. Mention any relevant experiences or inspirations that have shaped your career choice, as this can resonate well with the interviewers.
