JOB TITLE – Night Porter – Coldra Court Hotel
DEPARTMENT – Front Office
CONTRACT TYPE – Permanent
RATE OF PAY - £12.98
HOURS – 37.5 hours
LOCATION – Newport, NP18 2LX
ID –
OVERVIEW -
Are you a night owl with a passion for delivering exceptional guest service? Coldra Court Hotel, part of the prestigious Celtic Collection, is looking for a Night Porter to join our dedicated team and help us provide a seamless and welcoming experience for our guests throughout the night.
OUR IDEAL HERO WILL HAVE -
A friendly, approachable personality with a passion for hospitality.
A proactive attitude and the ability to work independently during night shifts.
Strong communication skills and a willingness to go the extra mile for guests.
Good knowledge of the local area and attractions is a plus.
Previous experience in a similar role is desirable but not essential – full training will be provided.
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL -
Delivering a warm and professional welcome to all guests arriving or departing during the night.
Assisting with guest requests, including room service, luggage handling, and general enquiries.
Conducting regular floor walks, fire safety checks, and maintaining the cleanliness and presentation of public areas.
Supporting the Night Manager with operational duties and ensuring the hotel remains secure and guest-focused overnight.
Completing the night porter checklist and ensuring meeting spaces and storerooms are tidy and well-maintained.
BE RECOGNISED AND REWARDED -
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards
GROW WITH US -
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO -
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .
Night Porter - Coldra Court Hotel in Newport employer: The Celtic Manor Resort
Join the Celtic Manor Resort as Head Chef at The Olive Tree Restaurant, where you'll lead a talented kitchen brigade in one of Wales' premier hospitality venues. Enjoy a supportive work culture that prioritises employee growth, with access to career development training and recognition for your contributions. With competitive benefits including discounts on food and hotel stays, and a commitment to wellbeing, this role offers a rewarding opportunity to shape exceptional dining experiences in a vibrant environment.
