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- Tasks: Be the friendly face for guests at night, ensuring safety and service standards.
- Company: Join THE NICI, a vibrant luxury hospitality brand in the heart of the New Forest.
- Benefits: Enjoy competitive pay, hotel discounts, meals on duty, and great career progression.
- Other info: Full training provided; no prior experience necessary!
- Why this job: Make a real impact on guest experiences while working in a stylish environment.
- Qualifications: Friendly attitude, strong communication skills, and a commitment to guest service.
The predicted salary is between 22000 - 26000 £ per year.
Who We Are… THE NICI has become one of the UK’s most exciting luxury hospitality brands — known for vibrant design, laid-back glamour and award-winning guest experiences. Following the success of our flagship Bournemouth property, THE NICI Lymington brings our signature style to the heart of the New Forest, offering beautifully designed rooms, inviting social spaces and warm, personalised service.
We are now looking for a reliable, confident and guest-focused Night Porter to join our Lymington crew.
The Role
As Night Porter, you will be the welcoming presence and key point of contact for guests throughout the night. You will maintain safety, security and service standards while keeping the hotel spotless, calm and guest-ready for the morning. You’ll work closely with the Night Manager and Front of House team to ensure smooth operations, handle guest enquiries, support overnight cleaning tasks and take pride in presenting the hotel at its best.
Key Responsibilities:
- Provide a warm, professional welcome to late-arriving guests.
- Support check-ins, check-outs and guest enquiries during night hours.
- Maintain hotel security with regular patrols and safety checks.
- Ensure public areas are clean, tidy and guest-ready for the morning.
- Set up or reset event and dining spaces as needed.
- Assist with luggage, deliveries and operational tasks.
- Respond calmly and efficiently to any guest issues or emergencies.
- Work with the Night Manager to uphold NICI service standards.
About You:
- Friendly, approachable and confident working independently.
- Comfortable with night shifts and maintaining a professional, calm presence.
- Strong communication skills and a helpful, guest-first attitude.
- Reliable, responsible and committed to maintaining safety and security.
- Happy to support with light cleaning and physical tasks when required.
- Previous hotel or night-shift experience is beneficial but not essential — full training is provided.
What’s In It For You…
- Excellent progression opportunities across THE NICI properties.
- Tailored training and development.
- Competitive salary.
- Hotel stay and food & beverage discounts.
- Access to an exciting benefits and discount platform.
- Stylish boutique uniform.
- Meals included while on duty.
- A supportive, welcoming and inclusive working environment.
If you feel you have the skills and ambition to join THE NICI, please apply with a full and up-to-date CV below. Please note: only those eligible to work in the UK or those who hold a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Night Porter in Lymington employer: The NICI Lymington
Contact Detail:
The NICI Lymington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Lymington
✨Tip Number 1
Make sure you know the hotel inside out! Familiarise yourself with THE NICI's vibe and values. When you walk in for your interview, show us that you get what we're all about — it’ll make a great impression!
✨Tip Number 2
Practice your guest interaction skills. As a Night Porter, you'll be the friendly face for late arrivals. Role-play common scenarios with a mate to boost your confidence and show us how approachable you can be!
✨Tip Number 3
Be ready to chat about your problem-solving skills. We want to know how you'd handle tricky situations or emergencies during the night. Think of examples from past experiences that highlight your calm and collected nature.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Night Porter in Lymington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the Night Porter role and how you can contribute to our vibrant team at THE NICI.
Tailor Your CV: Make sure your CV is tailored specifically for this position. Highlight any relevant experience, especially in hospitality or night shifts, and emphasise your guest-focused attitude. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at THE NICI!
How to prepare for a job interview at The NICI Lymington
✨Know the Brand
Before your interview, take some time to research THE NICI and its unique style. Understand their values and what makes them stand out in the luxury hospitality market. This will help you align your answers with their brand ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Guest-Focused Attitude
As a Night Porter, your role revolves around providing excellent service to guests. Prepare examples from your past experiences where you went above and beyond for a guest or handled a challenging situation calmly. This will demonstrate your commitment to a guest-first approach.
✨Highlight Your Reliability
Being reliable is key for a Night Porter. Be ready to discuss your previous work experiences that showcase your dependability, especially in night shifts or similar roles. Mention any instances where you maintained safety and security, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the hotel’s operations during the night shift. This not only shows your interest but also helps you gauge if this is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.