At a Glance
- Tasks: Be the friendly face for guests at night, ensuring safety and service standards.
- Company: Join THE NICI, a vibrant luxury hospitality brand in the heart of the New Forest.
- Benefits: Enjoy competitive pay, hotel discounts, meals on duty, and great career progression.
- Other info: Full training provided; no prior experience necessary!
- Why this job: Make a real impact on guest experiences while working in a stylish environment.
- Qualifications: Friendly attitude, strong communication skills, and a commitment to guest service.
The predicted salary is between 22000 - 26000 £ per year.
Who We Are… THE NICI has become one of the UK’s most exciting luxury hospitality brands — known for vibrant design, laid-back glamour and award-winning guest experiences. Following the success of our flagship Bournemouth property, THE NICI Lymington brings our signature style to the heart of the New Forest, offering beautifully designed rooms, inviting social spaces and warm, personalised service.
We are now looking for a reliable, confident and guest-focused Night Porter to join our Lymington crew.
The Role
As Night Porter, you will be the welcoming presence and key point of contact for guests throughout the night. You will maintain safety, security and service standards while keeping the hotel spotless, calm and guest-ready for the morning. You’ll work closely with the Night Manager and Front of House team to ensure smooth operations, handle guest enquiries, support overnight cleaning tasks and take pride in presenting the hotel at its best.
Key Responsibilities:
- Provide a warm, professional welcome to late-arriving guests.
- Support check-ins, check-outs and guest enquiries during night hours.
- Maintain hotel security with regular patrols and safety checks.
- Ensure public areas are clean, tidy and guest-ready for the morning.
- Set up or reset event and dining spaces as needed.
- Assist with luggage, deliveries and operational tasks.
- Respond calmly and efficiently to any guest issues or emergencies.
- Work with the Night Manager to uphold NICI service standards.
About You:
- Friendly, approachable and confident working independently.
- Comfortable with night shifts and maintaining a professional, calm presence.
- Strong communication skills and a helpful, guest-first attitude.
- Reliable, responsible and committed to maintaining safety and security.
- Happy to support with light cleaning and physical tasks when required.
- Previous hotel or night-shift experience is beneficial but not essential — full training is provided.
What’s In It For You…
- Excellent progression opportunities across THE NICI properties.
- Tailored training and development.
- Competitive salary.
- Hotel stay and food & beverage discounts.
- Access to an exciting benefits and discount platform.
- Stylish boutique uniform.
- Meals included while on duty.
- A supportive, welcoming and inclusive working environment.
If you feel you have the skills and ambition to join THE NICI, please apply with a full and up-to-date CV below. Please note: only those eligible to work in the UK or those who hold a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you!
Night Porter in Lymington employer: The NICI Lymington
The NICI Lymington is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. Located in the picturesque New Forest, we provide our Spa Evening Supervisor with competitive salaries, generous staff discounts, and ample opportunities for career advancement in the luxury hospitality sector, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Lymington
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The NICI Lymington and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Porter in Lymington
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The NICI Lymington that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The NICI Lymington.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The NICI Lymington get a sense of who you are beyond your experience!
How to prepare for a job interview at The NICI Lymington
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The NICI Lymington and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
