At a Glance
- Tasks: Support and manage world-class events at the iconic Celtic Manor Resort.
- Company: Join the Celtic Collection, a leader in hospitality and events.
- Benefits: Competitive salary, career development, discounts, and wellbeing support.
- Other info: Dynamic environment with opportunities for recognition and personal growth.
- Why this job: Be part of unforgettable experiences and grow your hospitality career.
- Qualifications: Experience in events or hospitality management and strong communication skills.
The predicted salary is between 35963 - 35963 £ per year.
Join the ‘Greatest Story in Hospitality’ by becoming one of our Conference & Banqueting ‘Hospitality Heroes’ at the iconic Celtic Manor Resort. This is an exciting opportunity for an ambitious hospitality professional looking to take the next step in their management career. Supporting the delivery of world‑class conferences, spectacular banquets, prestigious sporting events and unforgettable celebrations, you'll play a key role in one of the UK's most dynamic event operations. Working alongside an experienced leadership team, you will help oversee the day‑to‑day operation of our Conference & Banqueting department, ensuring exceptional guest experiences whilst developing and inspiring a talented team. If you're passionate about delivering outstanding service, thrive in a fast‑paced environment and enjoy leading from the front, we'd love to hear from you.
OUR IDEAL HERO WILL HAVE
- Supervisory or management experience within a Conference & Banqueting, Events or hospitality environment
- Experience delivering high‑quality service for conferences, banquets, weddings or large‑scale events
- Excellent communication and organisational skills with the ability to remain calm under pressure
- A passion for developing and motivating teams to achieve exceptional results
- A proactive and hands‑on approach, with a strong focus on guest satisfaction and operational excellence
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL
- Support the day‑to‑day management of Conference & Banqueting operations, ensuring every event runs smoothly and successfully
- Lead, coach and motivate team members, creating a positive and high‑performing working environment
- Coordinate the setup, delivery and breakdown of conferences, banquets and special events to the highest standards
- Monitor service standards, guest feedback and operational procedures to continually enhance the customer experience
- Work closely with internal departments and event organisers to ensure seamless event delivery and memorable guest experiences
BE RECOGNISED AND REWARDED
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end‑of‑year awards
GROW WITH US
As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN. I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS. I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment. I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role. I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED. I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY.
WHY JOIN US?
This is more than an Assistant Manager role – it's an opportunity to be part of a team that delivers some of the most exciting events in hospitality. Whether it's an international conference, an elegant awards dinner or a once‑in‑a‑lifetime celebration, you'll be at the heart of creating experiences that guests remember long after they've left. With exposure to large‑scale events, strong development opportunities and the chance to work within one of the UK's leading resort destinations, this role offers an exceptional platform to grow your hospitality career with The Celtic Collection.
RECRUITMENT INFO
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible. In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance. The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.
Assistant Conference and Events Manager in Caerleon employer: The Celtic Collection
As a Sales Executive at ICC Wales, you will be part of a dynamic team that thrives on collaboration and innovation in a vibrant location. We offer competitive pay, a supportive work culture, and ample opportunities for professional growth, making it an ideal environment for those seeking a rewarding career in sales.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Conference and Events Manager in Caerleon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Celtic Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Celtic Collection
Don't be shy about reaching out to The Celtic Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Conference and Events Manager in Caerleon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Celtic Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Celtic Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
