At a Glance
- Tasks: Be the face of Coach, delivering a personalised shopping experience and driving sales.
- Company: Join a luxury brand known for its innovative and inclusive culture.
- Benefits: Flexible hours, fun environment, and opportunities for internal mobility.
- Other info: Fast-paced role with opportunities to learn and grow in retail.
- Why this job: Make lasting connections while working with fashion and luxury retail.
- Qualifications: Sales experience preferred; passion for fashion and strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
The Sales Associate is the front line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.
Key Responsibilities
- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
- Build lasting client relationships through personalized styling, product expertise, and fashion advice.
- Drive sales through cross‑selling, upselling, and tailored recommendations.
- Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.
- Develop and execute personal sales plans; meet or exceed individual and team KPIs.
- Source new customers, maintain relationships, and follow up to close sales.
- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
- Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
- Process transactions efficiently (purchases, returns, exchanges, online pickups).
- Support inventory cycles: receive shipments, stock shelves, and manage product movement.
- Assist teammates in functional areas as required.
- Foster a collaborative, trust‑based environment; encourage team performance.
- Participate in brand initiatives, training programs, and inclusion activities.
- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.
Required Qualifications
- 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
- A combination of education and experience will be considered.
- Experience with POS operation, basic computer proficiency (iPad/laptop, mobile POS), walkie‑talkie use, ability to read price/release sheets.
- Strong English proficiency.
- Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
- Ability to work in a fast‑paced environment.
Schedule
Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).
What Coach can offer you
An inclusive, innovative, and fun working environment. Internal mobility.
Temporary Sales Associate employer: Tapestry
At Coach, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters personal growth and collaboration. As a Temporary Sales Associate, you will not only engage with luxury retail but also benefit from internal mobility opportunities and a supportive team environment that encourages creativity and innovation. Join us in delivering a personalised shopping experience while enjoying the unique advantages of working in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Sales Associate
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Coach's products, values, and style standards. This will help you shine during interviews and show that you're genuinely passionate about being a brand ambassador.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at events. They can provide insider tips and might even refer you directly, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice your sales pitch! Role-play common sales scenarios with friends or family. This will help you feel more confident when discussing how you can drive sales and build client relationships during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to the Coach experience.
We think you need these skills to ace Temporary Sales Associate
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Mention any relevant experience or knowledge about luxury retail and how it aligns with the Coach brand. We want to see that you’re not just looking for a job, but that you genuinely care about the products and the customer experience.
Tailor Your Application:Make sure to customise your application for the Sales Associate role. Highlight your sales experience and any specific skills that match the job description, like clienteling or using mobile POS systems. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Personable and Professional:Your written application is your first chance to make an impression, so keep it friendly yet professional. Use a conversational tone while ensuring your grammar and spelling are spot on. We’re all about building relationships, so let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about what makes Coach a fantastic place to work!
How to prepare for a job interview at Tapestry
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Coach's history, values, and current collections. This will not only show your enthusiasm for the brand but also help you answer questions about how you can embody their standards of style and service.
✨Showcase Your Sales Skills
Prepare to discuss specific examples from your past sales experience, especially in luxury retail. Think about times when you successfully upsold or cross-sold products, and be ready to explain your approach to building client relationships.
✨Demonstrate Your Tech Savvy
Since the role involves using mobile POS and clienteling tools, brush up on your tech skills. Be prepared to talk about any relevant experience you have with these tools, and maybe even share how you’ve used social media to drive sales in the past.
✨Emphasise Team Collaboration
Coach values a collaborative environment, so think of examples where you’ve worked effectively as part of a team. Highlight how you’ve supported your colleagues and contributed to a positive workplace culture, as this will resonate well with their team-oriented ethos.
