At a Glance
- Tasks: Engage customers and help them express their personal style with Kate Spade products.
- Company: Join a fun and inclusive team at Kate Spade.
- Benefits: Enjoy employee discounts, career progression, and social events.
- Other info: Flexible hours and opportunities for volunteering and development.
- Why this job: Be a trusted advisor and make a real impact on customers' style journeys.
- Qualifications: Retail experience and strong communication skills are a must.
The predicted salary is between 20000 - 25000 £ per year.
The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardrobe.
Key Responsibilities
- Customer Engagement & Styling
- Greet guests warmly and confidently, demonstrating strong product knowledge.
- Actively listen and ask insightful follow‑up questions to understand customer needs.
- Provide styling advice, suggest add‑ons, and create complete looks.
- Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
- Guide customers through purchase decisions and ensure a seamless checkout experience.
- Reinforce and celebrate customer choices, inviting them to return.
- Sales & Business Acumen
- Drive results through strong customer connections and storytelling.
- Demonstrate deep knowledge of the brand and product attributes across all categories.
- Maintain operational excellence, including stockroom organization and POS transactions.
- Give and receive feedback in an honest, constructive manner.
Requirements
- Professional selling skills with exceptional interpersonal and communication abilities.
- Prior experience in a retail environment.
- Ability to multitask, prioritize, and work collaboratively in a team setting.
- Social media awareness and willingness to learn omni/virtual selling techniques.
- English proficiency (or local language proficiency per market).
Schedule
Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays).
What Kate Spade can offer you
- An inclusive, innovative, and fun working environment.
- Internal mobility & career progression.
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme.
- Regular social events.
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
- Attractive employee discount.
- Compelling incentive programme.
Equal Opportunity Employment: Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation,
Sales Associate in Ashford employer: Tapestry
Tapestry is an exceptional employer that values its employees by offering a dynamic work culture and the flexibility of hybrid working arrangements. With a strong focus on employee growth, Tapestry provides comprehensive benefits such as 25 days of holiday and private healthcare, ensuring a supportive environment for all team members in the vibrant Greater London area.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Ashford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tapestry, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tapestry!
We think you need these skills to ace Sales Associate in Ashford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tapestry, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tapestry and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tapestry that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tapestry
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
