At a Glance
- Tasks: Lead a passionate team, deliver exceptional customer experiences, and manage store operations.
- Company: Join a leading outdoor retail brand with a focus on sustainability and style.
- Benefits: Competitive salary, yearly bonus, generous discounts, and 33 days holiday.
- Other info: Ongoing training and development opportunities to grow your career.
- Why this job: Make a real impact in retail while supporting adventurers and promoting the outdoors.
- Qualifications: Experience in retail management and a passion for customer service and the outdoors.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome?
About Us
As a Store Manager at our Liverpool, England store you’ll contribute to leading that team. You’ll help to make the store a friendly place where customers can get expert advice and right products! We’re home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and SnowRock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more. But we’re about more than just great gear. Alongside supporting adventurers, we’re also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether it’s premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors.
How will you make an impact?
Our Store Managers drive the customer journey in our stores and deliver a memorable retail experience by:
- Leading, motivating, and mentoring the store team to adopt a customer first approach
- Performing core retail operational procedures relating to inventory and stock, audits, and banking
- Presenting the store to a high standard in line with the brand visual merchandising guidelines, including implementing seasonal promotions and campaigns
- Communicating with our People and Product Development team to provide your team with opportunities for development and progression
- Demonstrating your understanding of KPI’s and performance metrics to analyse and improve your store’s performance
- Recruiting, training, and onboarding new colleagues with support from our People Resourcing team
You’ll fit right in if…
- You have experience running a store including budgeting and planning, operational activities, and visual merchandising
- You lead with a customer first approach and are happy to advise and help customers find the perfect product for their adventure
- You know how to build and develop a great team who share your passion for customer service and the outdoors
- You strive to continuously develop and improve yourself, the store, and your team
What you’ll get from us
We know that to lead well, you need to feel supported. As a Store Manager you’ll be trusted to make an impact and we’ll make sure you’re rewarded for it. Here’s what’s on offer:
- Competitive salary plus a yearly bonus of up to £4,250
- 40-60% discount on top outdoor brands across our stores
- 33 days holiday with the option to buy more
- Ongoing training and development, including leadership support and expert sessions from leading brands
- Free, confidential wellbeing support whenever you need it
- Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform
Ready to take the next step in your retail career? Apply today and start your journey with us.
Store Manager in Liverpool employer: Tandem Talent
Tandem Talent is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where teamwork and customer satisfaction are at the forefront. Located in Leeds, our retail environment fosters creativity and innovation, providing competitive salaries, bonuses, and a range of benefits that ensure our staff feel valued and motivated to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Liverpool
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and think about how your experience aligns with the Store Manager role. Role-play with a friend to boost your confidence and nail that interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Liverpool
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let your love for retail shine through! Share specific experiences where you’ve gone above and beyond for customers or led a team to success. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fantastic shopping experience.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Store Manager role. Highlight relevant skills like team leadership, customer service, and visual merchandising. We appreciate when applicants take the time to align their experiences with what we’re looking for in our next Store Manager.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos or errors. We love a well-organised application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even more.
How to prepare for a job interview at Tandem Talent
✨Know the Brands Inside Out
Before your interview, make sure you research the brands you'll be representing. Understand their values, product ranges, and what makes them stand out in the outdoor market. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Manager, leading a team is crucial. Prepare examples of how you've motivated and developed your team in previous roles. Think about specific situations where you’ve successfully implemented a customer-first approach or improved team performance, as these will resonate well with the interviewers.
✨Demonstrate Your Customer Service Passion
Be ready to discuss your approach to customer service. Share stories that highlight your ability to connect with customers and provide exceptional service. Remember, they want someone who can create a welcoming environment, so let your enthusiasm for helping others shine through!
✨Prepare for Operational Questions
Since the role involves core retail operations, brush up on your knowledge of inventory management, visual merchandising, and KPIs. Be prepared to discuss how you've handled these aspects in the past and how you plan to maintain high standards in the store.
