Customer Service Advisor in Doncaster

Customer Service Advisor in Doncaster

Doncaster Full-Time 25000 - 32000 £ / year (est.) No home office possible
Steer Automotive Group

At a Glance

  • Tasks: Assist customers with inquiries and provide top-notch service.
  • Company: Join a supportive team in a thriving company culture.
  • Benefits: Competitive salary, bonuses, 29 days holiday, and flexible working options.
  • Other info: Enjoy ongoing training and opportunities for career progression.
  • Why this job: Make a difference in customers' lives while growing your career.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 32000 £ per year.

Benefits:

  • Competitive salary plus performance related bonus
  • 29 days holiday including public holidays plus additional days with service
  • Pension contributions
  • Referral bonus scheme
  • Enhanced parental leave
  • Enhanced sick pay
  • Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
  • Talk to us about flexible working
  • VIP Awards – colleague recognition scheme
  • Cycle to work scheme
  • Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
  • Steer Academy provides accredited ongoing training – paid for by the business
  • Opportunities for career progression

Customer Service Advisor in Doncaster employer: Steer Automotive Group

As a Customer Service Advisor in Doncaster, you will join a dynamic team that values employee well-being and growth. With competitive salaries, extensive benefits including flexible working options, and a commitment to ongoing training through the Steer Academy, we foster a supportive work culture that encourages career progression and personal development. Our unique perks, such as the Wagestream app for financial control and the VIP Awards recognition scheme, make us an exceptional employer dedicated to rewarding hard work and dedication.
Steer Automotive Group

Contact Detail:

Steer Automotive Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor in Doncaster

✨Tip Number 1

Make sure you research the company and its values before your interview. We want to see that you’re genuinely interested in being a Customer Service Advisor with us, so knowing our mission and how we operate will give you a leg up!

✨Tip Number 2

Practice your communication skills! As a Customer Service Advisor, you'll be chatting with customers all day. We recommend doing mock interviews with friends or family to get comfortable with common questions and scenarios.

✨Tip Number 3

Show off your problem-solving skills during the interview. We love candidates who can think on their feet, so be ready to share examples of how you've handled tricky situations in the past.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team!

We think you need these skills to ace Customer Service Advisor in Doncaster

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Empathy
Conflict Resolution
Technical Proficiency
Organisational Skills
Multitasking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience and skills that match what we're looking for. We want to see how you can bring value to our team!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you align with our values at StudySmarter. Keep it engaging and personal!

Showcase Your Skills: In your application, don’t forget to showcase your communication and problem-solving skills. These are key for a Customer Service Advisor, so give us examples of how you've used them in past roles.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Steer Automotive Group

✨Know the Company Inside Out

Before your interview, take some time to research the company. Understand their values, mission, and the specific role of a Customer Service Advisor. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Prepare for Common Questions

Think about the typical questions you might be asked, such as how you handle difficult customers or your experience with customer service. Practising your responses can help you feel more confident and articulate during the interview.

✨Showcase Your Skills

Make sure to highlight your relevant skills and experiences that align with the job description. Use specific examples from your past roles to demonstrate how you've successfully handled customer inquiries or resolved issues.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.

Customer Service Advisor in Doncaster
Steer Automotive Group
Location: Doncaster

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