At a Glance
- Tasks: Lead a dynamic payments team, ensuring smooth processing and exceptional client service.
- Company: Join a cutting-edge fintech firm transforming the banking experience for high-net-worth individuals.
- Benefits: Enjoy a competitive salary, hybrid working, health insurance, and daily lunch allowance.
- Other info: Fast-paced environment with opportunities for professional growth and collaboration.
- Why this job: Be at the forefront of fintech innovation while making a real impact on client satisfaction.
- Qualifications: Strong communication skills, problem-solving abilities, and advanced Excel proficiency required.
The predicted salary is between 50000 - 57000 £ per year.
About the Business
Our client is an FCA-authorised electronic money institution headquartered in London, combining the personalised service of private banking with the speed and convenience of modern fintech. The business offers high-net-worth individuals and global professionals a single platform for multi-currency accounts, real-time payments, foreign exchange, and trading. Launched in 2020, the business has built a profitable, self-funded operation, partnering with leading industry players and delivering a seamless, tech-first client experience — from account opening and instant payments to sophisticated FX and live equity trading — without compromising on security or service quality. As the business expands across new regions, it is seeking a Payments Team Leader to join the growing team and help deliver an exceptional client experience.
Role Overview
Reporting to the Payments Manager, the Payments Team Leader will oversee and structure the day-to-day processing of payments, FX booking, reporting, and accounts reconciliation. The wider team of 50 collaborates closely to maintain an exceptional standard of service, and the role calls for strong communication skills — particularly liaising with clients and internal teams — along with the ability to work under pressure and meet tight deadlines.
Key Responsibilities
- Process UK payments — BACS, CHAPS, and Faster Payments (incoming and outgoing).
- Process international payments (incoming and outgoing).
- Handle SWIFT payments via SWIFT AllianceLite2 (MT103, MT199).
- Book FX transactions and monitor card payments.
- Perform second checks and authorise manually entered or repaired domestic and international payments.
- Liaise with Relationship Managers and clients regarding rejected or exceptional items and required documentation.
- Communicate with clients on payments and account queries, ensuring a high standard of service.
- Support the Compliance department with transaction monitoring.
- Archive daily records and documentation; maintain and create procedural documentation.
- Undertake payment investigations on behalf of clients under management supervision.
- Resolve issues to minimise client dissatisfaction and potential lost revenue.
- Support treasury operations and reconciliation, and liaise with counterparty banks on outstanding items.
Skills & Experience
- Solutions-focused and detail-oriented.
- Excellent verbal and written communication skills.
- Able to work effectively in a fast-paced environment, managing multiple tasks under pressure.
- Strong problem-solving skills, with the ability to make quick, informed decisions.
- Advanced Excel skills.
- Self-motivated, reliable, and trustworthy, with the ability to meet strict deadlines while maintaining accuracy.
- Comfortable working both independently and as part of a team.
Compensation & Benefits
- £50,000–£57,000 salary.
- Hybrid working — office-based 3–4 days per week (more during onboarding).
- Health insurance and life insurance.
- £15 daily lunch allowance (office-based).
Payments Team leader in London employer: Stanley Mac
As a Payments Team Leader at our FCA-authorised electronic money institution in London, you will thrive in a dynamic and innovative environment that combines the personalised service of private banking with cutting-edge fintech solutions. We offer competitive salaries, hybrid working arrangements, and comprehensive health benefits, all while fostering a collaborative culture that prioritises employee growth and exceptional client service. Join us to be part of a rapidly expanding team where your contributions directly impact our success and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Payments Team leader in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Stanley Mac. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Payments Team leader in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Stanley Mac.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Stanley Mac's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Stanley Mac
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Stanley Mac.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Stanley Mac will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Stanley Mac employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
