At a Glance
- Tasks: Design user-centred digital products and services for government and private sector clients.
- Company: Join Solirius Reply, a dynamic tech consultancy with a collaborative culture.
- Benefits: Enjoy competitive salary, private healthcare, flexible working, and generous annual leave.
- Other info: Opportunities for career growth and diverse project involvement await you.
- Why this job: Make a real impact by creating inclusive experiences that meet user needs.
- Qualifications: Experience in user-centred design and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Location: London/Remote
Contract/Perm: Perm
Start Date: ASAP
Clearances: Internal Background Check (DBS) / Eligible for Security Clearance
About Us
Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best-in‑class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose.
The role
We’re looking for a UX consultant to join our multidisciplinary team designing and delivering innovative, user‑centred digital products and public services for Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured, and logical approach to understanding problems and designing inclusive, human‑centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who is keen to develop their ‘T‑shaped’ skills and is not afraid to take on new challenges.
Skills and experience required
- User‑centred design and ways of working
- Experience designing content and interactions for UK Government or public sector digital services, working to the Government Service Standard, and WCAG
- Ability to design simple, usable, accessible services that meet user needs, policy intent, and business objectives.
- Demonstrable knowledge of GOV.UK content and design standards, including plain English and accessibility, ideally with experience of taking services through service assessments
- Experience working in agile, multidisciplinary teams with developers, researchers, product managers, and stakeholders on government projects and programmes across the phases of the delivery cycle (Discovery through to Beta/Live)
- Ability to facilitate workshops, co‑design sessions, and usability testing.
- Confidence influencing stakeholders using user needs and evidence.
- Excellent written, verbal, and facilitation skills.
- Strong understanding of technical and delivery constraints in government environments.
- Ability to support teams in user‑centred design and agile ways of working.
Content design
- Proven experience writing, editing, and iterating user‑centred content to meet identified user needs including pair‑writing with colleagues and stakeholders.
- Ability to devise, test, and refine different content formats (e.g. transactional content or UX microcopy, forms, GOV.UK guidance, notifications) across the whole user journey.
- Experience iterating content based on user research findings, usability testing, analytics, and service data.
- Ability to write plain English content that meets statutory, regulatory, or policy requirements while remaining usable and accessible to all users.
Interaction design
- Experience designing intuitive, accessible interactions for digital services, using GOV.UK patterns.
- Ability to create and iterate user flows, scenarios, wireframes, and interaction designs, informed by data and user insights.
- Experience prototyping and testing solutions using paper, digital, and code‑based prototypes, using Figma and the GOV.UK Prototype Kit.
- Ability to test and refine designs for usability and accessibility across devices and platforms.
Research and analysis
- Experience planning and conducting user research with internal and external users, selecting appropriate qualitative and quantitative methods.
- Ability to analyse research findings and service data, and communicate clear, evidence‑based insights to inform design decisions.
- Ability to support iterative improvement through evidence and data‑informed decision‑making, clearly communicating to stakeholders.
- Experience working with stakeholders to define success metrics and evaluate the impact of services.
Company development
- Contributes to the development of the Design practice and community.
- Supports thought leadership, case studies, and insights showcasing expertise in both content and interaction design.
- Mentors, coaches, supports and manages colleagues.
- Contributes to client proposals and presentations to help win new projects.
The ideal candidate will share our values and ways of working. As your career progresses, you can expect to work across all stages of the development lifecycle, from strategy to implementation, and take assignments across different sectors. This provides a broad base of experience for building an outstanding career. Candidates should be open to working in different locations for different clients. While most work is remote, candidates should be happy to meet in our London office and travel as client needs dictate.
Equality & Diversity
Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Benefits
- Competitive Salary
- Bonus Scheme
- Private Healthcare Insurance
- 25 Days Annual Leave + Bank Holidays
- Up to 10 days allocated for development training per year
- Enhanced Parental Leave
- Paid Fertility Leave (5 Days)
- Statutory & Contributory Pension
- EAP with Help@Hand
- Gym Membership Benefits
- Flexible Working
- Annual Away Days/Company Socials
UX Consultant employer: Solirius Consulting
Solirius Reply is an exceptional employer that fosters a collaborative and inclusive work culture, allowing UX Consultants to thrive in a dynamic environment. With a commitment to employee growth, we offer diverse project opportunities across both public and private sectors, competitive salaries, and generous benefits including private healthcare and flexible working arrangements. Our London office serves as a hub for innovation, where your contributions directly impact meaningful digital services, making this an ideal place for those seeking a rewarding career in UX design.
StudySmarter Expert Advice🤫
We think this is how you could land UX Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field, attend meetups, and engage in online forums. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects that align with user-centred design. Make sure it’s easy to navigate and visually appealing—first impressions matter!
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you can demonstrate your problem-solving skills and your ability to work in agile teams. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace UX Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the UX Consultant role. Highlight your experience with user-centred design and any relevant projects you've worked on, especially those related to government or public sector services.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples of how you've applied your knowledge in user research, content design, and interaction design. This will help us see how you can contribute to our team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use plain English to communicate your ideas effectively, as this aligns with our values and the standards we uphold in our work.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Solirius Consulting
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in government or public sector projects. Highlight specific examples where your designs met user needs and business objectives.
✨Showcase Your Collaboration Skills
Since this role involves working in multidisciplinary teams, be prepared to talk about your experience collaborating with developers, researchers, and stakeholders. Share stories that demonstrate your ability to facilitate workshops and co-design sessions, as well as how you’ve influenced stakeholders using user insights.
✨Demonstrate Your Content Design Expertise
Familiarise yourself with GOV.UK content and design standards. Be ready to discuss your experience in writing and iterating user-centred content. Bring examples of how you've used analytics and user research to refine content formats, ensuring they are accessible and meet regulatory requirements.
✨Prepare for Practical Assessments
Expect to engage in practical assessments during the interview. This could involve prototyping or testing solutions. Brush up on tools like Figma and the GOV.UK Prototype Kit, and be ready to showcase your ability to create user flows and wireframes based on data and user insights.
