At a Glance
- Tasks: Manage IT tools and support for our global team in a dynamic SaaS environment.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
- Why this job: Be a key player in enhancing technology for a global workforce.
- Qualifications: Experience with Mac/Windows, SaaS tools, and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a skilled Business Technology Support Engineer to manage daily information technology tools and facilities for our global staff. As a service-oriented, self-starting problem solver, you will thrive in a modern SaaS environment.
Responsibilities:
- Develop and interpret organizational goals, policies, and procedures related to Corporate IT, information security, and SOC II compliance.
- Review new vendors and work on process improvements.
- Purchase and coordinate delivery of IT equipment and maintain asset inventory.
- Maintain SaaS applications and licensing.
- Collaborate and communicate with technical leaders to ensure systems operate within security controls.
- Review project plans to plan and coordinate project activity.
- Train users on IT systems and provide technical support when issues arise.
- Assist with employee provisioning and deprovisioning.
Skills We Are Interested In:
- Operating system knowledge (Mac and Windows).
- Proficiency in scripting languages.
- Strong organizational and coordination abilities with close attention to detail.
- Experience with GSuite, cloud automation, MDM, and other SaaS tools.
- Proficiency with installation/configuration of software and hardware (including network equipment and printers).
- Excellent communication skills for communicating with the business technology team, employees, and other departments.
How to Apply:
Interested in this position? Please submit your resume and cover letter through the application portal.
The Trade Desk 20 Farringdon Rd, Farringdon, London EC1M 3HE, UK
Business Technology Support Engineer employer: Sensor Tower
At Sensor Tower, we pride ourselves on being an excellent employer that fosters a culture of continuous improvement and collaboration. Our team enjoys a supportive work environment where innovation is encouraged, and employees have ample opportunities for professional growth and development. Located in a vibrant tech hub, we offer competitive benefits and the chance to make a meaningful impact in the digital intelligence space.
StudySmarter Expert Advice🤫
We think this is how you could land Business Technology Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit into our team, so think about how your skills align with our goals and be ready to share examples.
✨Tip Number 3
Show off your problem-solving skills during the interview! We love candidates who can think on their feet, so be prepared to tackle some hypothetical scenarios related to IT support.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows that you’re genuinely interested in the position. Plus, it’s just good manners!
We think you need these skills to ace Business Technology Support Engineer
Some tips for your application 🫡
Tailor Your Resume:Make sure your resume highlights the skills and experiences that match the job description. We want to see how your background in SaaS IT support and system administration aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Business Technology Support Engineer role. Share specific examples of how you've solved problems or improved processes in previous roles.
Show Off Your Technical Skills:Don’t forget to mention your proficiency in operating systems, scripting languages, and SaaS tools. We’re keen on seeing how you can contribute to our tech environment, so be specific about your experience!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your materials and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sensor Tower
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of operating systems, especially Mac and Windows. Be ready to discuss your experience with SaaS applications and any scripting languages you know. This will show that you're not just familiar with the tools but can also troubleshoot and support them effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific challenges you've faced in IT support and how you resolved them. This will demonstrate your service-oriented mindset and ability to thrive in a fast-paced environment.
✨Communicate Clearly and Confidently
Since you'll be collaborating with various teams, practice explaining technical concepts in simple terms. During the interview, focus on your communication skills and how you can bridge the gap between technical and non-technical staff. This is crucial for a Business Technology Support Engineer.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Knowing how they operate and what they prioritise will help you tailor your responses and show that you're a good fit. Plus, it’ll give you a chance to ask insightful questions during the interview.
