Remote Senior Customer Marketing Manager EMEA Advocacy in London
Segment (Twilio) London About the role
Twilio is seeking a Senior Customer Marketing Manager for EMEA to build and scale our customer advocacy program. You will source, activate, and amplify success stories, coordinating end‑to‑end storytelling across marketing campaigns with sales and product partners.
You will work closely with senior executives on marketing engagements, shaping narratives for large enterprise customers while traveling ~15% and operating in a remote, London-based setup.
Your tasks
Build and scale customer advocacy programmes, amplifying success stories across marketing campaigns.
Your profile
Experience in customer marketing and strong storytelling skills.
What's also included
Remote work flexibility, competitive salary, and opportunities for professional growth.
Tech stack & ways of working
Remote Senior Customer Marketing Manager EMEA Advocacy in London employer: Segment (Twilio)
Join a forward-thinking company in Glenrothes or Livingston as a Principal Hardware Engineer, where you will be empowered to lead innovative power electronics designs and mentor a talented team. With a strong commitment to employee growth, competitive salaries, and a flexible working environment, we offer a culture that values collaboration and technical excellence. Enjoy unique benefits such as enhanced family policies, generous holiday allowances, and opportunities for community engagement through paid volunteering days.
Your perspectives
Shape narratives for enterprise customers and make a real impact in marketing.
StudySmarter Expert Advice
Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Segment (Twilio) and show them what you can bring to the table.
Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Segment (Twilio) are looking for.
Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Segment (Twilio) on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Segment (Twilio). Bring your business cards and be prepared to chat about how you can contribute!
Some tips for your application 🫡
Craft an Impactful Cover Letter
Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Segment (Twilio). Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills
As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing
Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Segment (Twilio)
Show us that you’ve done your homework! In your application, briefly mention what you admire about Segment (Twilio)’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Segment (Twilio)
Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Segment (Twilio) will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
Be Ready for Scenario-Based Questions
At Segment (Twilio), they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
Locations
- London
