Office and Operations Administrator in City of London

Office and Operations Administrator | London – Hybrid | £28,000 – £35,000 DOE

A well-established professional services business is looking for an Office and Operations Administrator to keep its busy office running smoothly. If you love being the first point of contact and making things happen behind the scenes, this is the role for you!

The role:

• Act as first point of contact for all client enquiries via phone, email and WhatsApp
• Create client accounts on the internal system and allocate enquiries fairly across Client Managers
• Handle incoming enquiries from third parties
• Oversee the day-to-day running of the office, including repairs, maintenance and liaison with cleaning contractors
• Order office supplies, stationery and team tech
• Coordinate health and safety contractors and carry out weekly fire alarm testing
• Support the Managing Director with diary management, travel arrangements and ad-hoc administration
• Organise team social events and provide general administrative support
• Take client payments over the phone and help with exam invigilation
• Format and populate newsletters, and help produce marketing materials
• Organise and run UK-based marketing events and webinars

About you:

• Previous experience as an Office and Operations Administrator or in a similar role
• Confident, professional telephone manner
• Highly organised, able to manage competing priorities
• Proactive, with a hands-on approach to office management
• Strong written and verbal communication skills
• Good attention to detail
• Comfortable with diary management and travel booking
• Personable team player