At a Glance
- Tasks: Design innovative solutions for ServiceNow CSM Module and integrate with third-party systems.
- Company: Leading tech firm specialising in TelCo solutions.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Join a dynamic team and shape the future of ServiceNow in the TelCo sector.
- Qualifications: 7+ years in ServiceNow, with strong experience in CSM projects and ITIL practices.
The predicted salary is between 63000 - 77000 £ per year.
We are searching for a skilled Service Now Architect with a profound grasp of the Tel Co sector to design solutions for CSM Module and build solutions for 3rd party interfaces with Service Now.
You will be responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements.
Provides expertise in technical knowledge, methodology and framework, data integration and data flows, Service Now Architecture, and software development and coding.
- Participate in process flow analysis and process redesign along with the Project
- Required Skills
- 7+ years' experience with Service Now Implementation
- 6+ years of Service Now experience
- At least 3 years of experience in implementing Service Now CSM projects
- Should have implemented 2 complex CSM projects
- Highly proficient across the breadth of ITIL practices.
- Having experience on Agile methodology
- Experience as leader of successful Service Now implementation engagements, including designing the solution, delivering configurations and data initialization.
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ServiceNow Architect employer: Savant Recruitment
As a leading player in the telecommunications sector, our company offers an exceptional work environment for the Programme Director role, characterised by a commitment to innovation and excellence. Employees benefit from a collaborative culture that fosters professional growth through continuous learning opportunities and exposure to cutting-edge technologies. Located in a vibrant area, we provide a dynamic workplace that values diversity and encourages meaningful contributions to large-scale projects that shape the future of connectivity.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Savant Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Savant Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Savant Recruitment!
✨Direct Apply to Savant Recruitment
Let's not forget to apply directly through the Savant Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Savant Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Savant Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Savant Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
