At a Glance
- Tasks: Support the restaurant floor, ensuring smooth service and assisting kitchen and front-of-house teams.
- Company: Join Sam's, a celebrated restaurant known for its inclusive culture and award-winning hospitality.
- Benefits: Enjoy free meals, exclusive discounts, bonuses, and opportunities for career growth.
- Other info: Be part of a diverse team that values every member and celebrates hard work.
- Why this job: Kickstart your hospitality career in a dynamic environment with a focus on quality and teamwork.
- Qualifications: Passion for hospitality and experience in a busy restaurant or bar setting.
The predicted salary is between 22000 - 26000 £ per year.
At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive.
Role Overview: As a Runner or Commis Waiter at Sam’s, you’ll play a key supporting role on the restaurant floor, making sure service runs smoothly and efficiently. You’ll work closely with both the kitchen and front-of-house teams to deliver dishes promptly, assist with table maintenance, and keep service areas well-stocked and spotless. Fast-paced and physically active, this role is perfect for someone energetic, organised, and eager to learn the flow of a professional hospitality environment. It’s a great first step into a rewarding career in restaurants.
Pay: Pay consists of house salary + an average of tronc.
Benefits:
- Team Festivities – We have two big celebrations every year to recognise and reward your hard work.
- Friends & Family Perks – Enjoy exclusive discounts across all our venues.
- Great Food for You – Free meals provided when you're on shift.
- Share the Opportunity – Earn bonuses through our generous referral programme.
- Here for You – Confidential support through our Employee Assistance Programme.
- Incredible Discounts – Access to discounts for restaurants, retail, gyms and travel.
- Cycle to Work Scheme - Save on bikes and accessories while spreading the cost.
- Insider’s Pour – Wines and spirits available for team members at trade price.
- Grow with Us – opportunities for progression and development.
- Private Healthcare – Access to BUPA health cover after 3 years of service.
- Challenge Accepted – Performance and Competition Awards and Bonuses.
Milestones:
- Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!
- Loyalty Rewards – Earn extra holiday for every year after your third year.
You will need:
- Bundles of passion and enthusiasm, a true love for our authentic hospitality.
- To demonstrate a stable background working in a busy, high end restaurant and/or bar.
- Right to Work in the UK.
- Credible, positive references from former employers.
At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.
Runner in London employer: Sam's Riverside
At Sam's, we pride ourselves on being a top employer in the hospitality sector, offering a vibrant and inclusive work culture that prioritises employee growth and well-being. With benefits like free meals during shifts, generous referral bonuses, and opportunities for progression, our team members are supported every step of the way. Located in the heart of London, we celebrate our staff with exciting team festivities and unique perks, making it an ideal place for those passionate about delivering exceptional service in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Runner in London
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like Sam's Riverside.
We think you need these skills to ace Runner in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at Sam's Riverside and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at Sam's Riverside!
How to prepare for a job interview at Sam's Riverside
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at Sam's Riverside. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at Sam's Riverside. Your motivation can often outweigh experience, so let that passion shine through!
