Salt Search is seeking a CX Strategy Director in London to shape customer experience and CRM for major brands. You will define where client experiences need to go and map changes across people, process, data and technology.
A senior, client-facing role with a hands-on approach to growing the agency's CX and CRM offer. You will bring 10+ years in CX/CRM strategy, set roadmaps, and drive outcomes with strong commercial acumen.
CX & CRM Strategy Lead — Transform Journeys (Hybrid) in City of London employer: Salt Search
Join a dynamic and innovative cyber security company that prioritises employee growth and development, offering a collaborative remote work environment with occasional office travel. As the Head of PMO, you'll enjoy the autonomy to shape project delivery processes while working closely with senior leadership and high-profile clients, ensuring meaningful contributions to critical infrastructure protection. With a strong focus on work-life balance and a culture that values initiative and creativity, this role presents an exceptional opportunity for those looking to make a significant impact in a fast-paced industry.
