Senior CRM Manager - Up to £60,000 pro rata / North London / Part Time
This is a part time Senior CRM Manager role - they will consider 3 or 4 days per week
A luxury brand in North London is looking for a Senior CRM Manager to own and elevate every customer conversation. This is a standout opportunity to take the keys to CRM at a premium business, reporting directly into the Marketing Director with genuine influence over how customers are engaged, retained and brought back time and again.
What You'll Do
- Set the CRM vision and own a rolling campaign calendar built around commercial goals
- Design and refine automated, behaviour-triggered journeys that make every customer feel valued
- Lead segmentation and personalisation to drive engagement, loyalty and repeat revenue
- Own the CRM platform end to end, from data feeds and user access to the data model
- Manage external CRM and tech partners, holding them to high standards on delivery and value
- Strengthen data capture across every customer touchpoint and keep data quality sharp
- Turn performance data into clear insight and present recommendations to senior leaders
- Lead CRM projects from idea to launch and drive a culture of testing and learning
You'll Bring
- Proven experience leading CRM and email strategy and campaigns
- Strong hands-on platform expertise, with CDP experience a real plus
- A sharp eye for segmentation, personalisation and lifecycle automation
Rates depend on experience and client requirements
CRM Manager in City of London employer: Salt Search
Join a dynamic and innovative cyber security company that prioritises employee growth and development, offering a collaborative remote work environment with occasional office travel. As the Head of PMO, you'll enjoy the autonomy to shape project delivery processes while working closely with senior leadership and high-profile clients, ensuring meaningful contributions to critical infrastructure protection. With a strong focus on work-life balance and a culture that values initiative and creativity, this role presents an exceptional opportunity for those looking to make a significant impact in a fast-paced industry.
