RM Education in the United Kingdom is seeking an IT Support Engineer to join a school-based on-site team, delivering first-class technical and user support to education staff and learners. You will troubleshoot, fix issues, and liaise with the service desk to meet SLAs, following ITIL practices.
A strong customer focus and clear communication are essential. Based onsite, you will support desktops, mobile devices, printers, projectors and AV equipment, helping minimise downtime and enable
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Onsite Education IT Support Engineer in Birmingham employer: RM Education
At RM, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a flexible working environment that supports a healthy work-life balance. With competitive benefits including private medical healthcare and a focus on diversity and inclusion, RM is dedicated to enriching the lives of both our employees and the learners we serve worldwide.