RM Education is seeking a Customer Retention & Upsell specialist to protect and grow the existing customer base. You will drive renewals, understand customer needs, and present value for multi-year contracts across RM Education's EdTech portfolio.
You will collaborate with internal teams to resolve issues, analyze feedback, and support colleagues in the Customer Contact Centre. Hybrid working options are available.
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Hybrid Growth & Client Retention Executive in Abingdon employer: RM Education
At RM, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through mentorship opportunities and a flexible working environment that supports a healthy work-life balance. With competitive benefits including private medical healthcare and a focus on diversity and inclusion, RM is dedicated to enriching the lives of both our employees and the learners we serve worldwide.
