Assistant Property Manager in London
RITZ RECRUITMENT London About the role
Leicester - LE2 7JD Full-Time | Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country.
With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester.
Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation.
Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents.
The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement.
You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience.
Key Responsibilities Support the day-to-day management and operation of the student accommodation property.
Assist in achieving occupancy, revenue, rebooking, and sales targets.
Deliver exceptional customer service and act as a key point of contact for resident enquiries.
Build and maintain strong relationships with universities, residents, contractors, and external stakeholders.
Support the recruitment, training, development, and performance of on-site team members.
Deputise for the Operations Manager when required.
Ensure compliance with all health and safety, legal, and company requirements.
Coordinate maintenance activities and monitor the overall condition and presentation of the property.
Assist with resident events, wellbeing initiatives, and community engagement activities.
Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround.
About You The successful candidate will demonstrate: Strong leadership and people management skills.
Excellent customer service and communication abilities.
Commercial awareness and a proactive approach to problem-solving.
Experience managing multiple priorities in a fast-paced environment.
Strong relationship-building and stakeholder management skills.
An understanding of health and safety and operational compliance.
A positive, flexible, and collaborative attitude.
Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous.
Why Apply?
This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector.
You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
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Your tasks
Support day-to-day operations of student accommodation and enhance resident experiences.
Your profile
Strong leadership, customer service skills, and experience in fast-paced environments.
What's also included
Competitive salary, bonus, and opportunities for career development.
Tech stack & ways of working
Assistant Property Manager in London employer: RITZ RECRUITMENT
Ritz Recruitment is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the tech recruitment sector. With a hybrid working model and uncapped commission, employees enjoy flexibility and the potential for significant earnings, while also benefiting from clear progression pathways and continuous training to enhance their skills. Located in a vibrant area, Ritz Recruitment provides a supportive environment where talent thrives and career growth is encouraged.
Your perspectives
Make a real impact on students' lives while developing valuable skills.
StudySmarter Expert Advice
Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like RITZ RECRUITMENT.
Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like RITZ RECRUITMENT? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit RITZ RECRUITMENT's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy
When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements
In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job
Every application should feel personal. When applying for the Assistant Property Manager role at RITZ RECRUITMENT, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable
While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at RITZ RECRUITMENT
Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where RITZ RECRUITMENT operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to RITZ RECRUITMENT. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at RITZ RECRUITMENT.
Locations
- London
